The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Account activation

View previous topic View next topic Go down

Solved Account activation

Post by Bignuggs on September 2nd 2016, 7:37 am

My normal process to activate a new account for my forum is via the email notification but for the last 2 days it hasn't been working and I get a message saying the forum doesn't exist. I can activate using the admin panel.
Is there now a problem activating using the email link ?
http://www.detectingwestaustraliangold.com/





Bignuggs
Forumember

Male Posts : 115
Reputation : 1
Language : English
Location : Perth Australia

http://www.detectingwestaustraliangold.com/

Back to top Go down

Solved Re: Account activation

Post by brandon_g on September 2nd 2016, 4:13 pm

Hello,

Is your forum inactive at all? Meaning does it get very few posts of the course of a few days? If so, this is probably the reason for your issue. Last year Forumotion implemented a new security feature in order to try and prevent spammers from getting on to in active forumotion forums.

What the security feature does is require an administrator to activate all new accounts on an inactive forum regardless of what the setting is ticked to in the admin panel. Once the forum is active (gets a certain number of posts in a couple days), the setting will automatically revert back to the setting ticked in the admin panel and you wont have do this no more.

So if your is inactive and doesnt get many posts, then all you have to do, is get it re active and post around some more and when you get enough posts and activity. The system will automatically revert back to your admin panel setting.

-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Account activation

Post by Bignuggs on September 3rd 2016, 3:38 am

Thanks for the info and it explains what happened. The forum was quiet for a few days.
Solved.

Bignuggs
Forumember

Male Posts : 115
Reputation : 1
Language : English
Location : Perth Australia

http://www.detectingwestaustraliangold.com/

Back to top Go down

Solved Re: Account activation

Post by brandon_g on September 3rd 2016, 5:09 am

Your welcome, glad I could help. Smile

Topic solved & archived ~ brandon_g
Please read our forum rules: ESF General Rules



Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum