Maintence Message
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Maintence Message
Hi,
When some members on my forum try to upload pictures to the gallery they are getting the following message, its been going for about a week now
Maintenance
Your website will be back online soon,
please retry in a few minutes.
504
I have had them sign out, clear history/cookies/cache and restart computers and try again to no avail. Its not happening to everyone though. There is plenty of storage and time for the gallery, some users can upload images. Can anyone help with this issue?
Thank you
When some members on my forum try to upload pictures to the gallery they are getting the following message, its been going for about a week now
Maintenance
Your website will be back online soon,
please retry in a few minutes.
504
I have had them sign out, clear history/cookies/cache and restart computers and try again to no avail. Its not happening to everyone though. There is plenty of storage and time for the gallery, some users can upload images. Can anyone help with this issue?
Thank you
Gimpy Cat- Forumember
- Posts : 160
Reputation : 2
Language : english
Location : Tasmania
Re: Maintence Message
The topic was posted in the wrong section, so I have moved it to the correct section.
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So this only happens when someone tries to upload an image in a post?
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Re: Maintence Message
Hello Gimpy Cat,
Can you provide the url of your forum so that I can check and that and maybe ask a tech to take a look.
Thank you,
Can you provide the url of your forum so that I can check and that and maybe ask a tech to take a look.
Thank you,
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Maintence Message
Hi, I have sent a couple of messages to members asking the clarify if its when loading images to the gallery or to a post, as soon as I hear back on that I will let you know.
The url is http://www.quilterslastresort.com/forum
The url is http://www.quilterslastresort.com/forum
Gimpy Cat- Forumember
- Posts : 160
Reputation : 2
Language : english
Location : Tasmania
Re: Maintence Message
Okay, at first sight I can't recreate the problem so I'm waiting for more information from your side.
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Maintence Message
Its when they are trying to upload to the gallery. I haven't been able to recreate it either, that's why I decided to ask for help here. I"m just trying to find out what devices they are using when accessing the forum. I know one is using a desktop, not sure if that makes any difference.
Gimpy Cat- Forumember
- Posts : 160
Reputation : 2
Language : english
Location : Tasmania
Re: Maintence Message
Thanks. We need all information you can get from your members that are having the issue.
Last edited by SLGray on September 6th 2016, 4:31 am; edited 1 time in total
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Re: Maintence Message
So far everyone who has the issue is using a regular computer. One member said that she was able to post her image using the host/insert image links in these topic boxes but it wouldnt let her upload to the gallery
Gimpy Cat- Forumember
- Posts : 160
Reputation : 2
Language : english
Location : Tasmania
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