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Change of Forumotion Registration Email Address

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Solved Change of Forumotion Registration Email Address

Post by TF44Admiral on September 7th 2016, 3:14 am

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Internet Explorer
Who the problem concerns : Yourself
Forum link : http://wowstaskforce44.forumotion.com

Description of problem

Hi,
Ill make this as painless as possible, I am in the process of changing all email addresses to a gmail email address instead of that of my service provider. This is for simplicities sake due to wanting to have the liberty of changing service providers whenever I wish and it not interfering with the multiple forums, websites etc that require an email address for membership or access.

I have changed the email address for my Forum without any problems including my profile email address, my question is, is that all that is required or do I need to register my new email address with Forumotion? As my old email address is what I registered my Forum with.

Thank you for taking your time to answer this question, I am a little concerened that when I move and try to log in I wont be able to when my old service provider will no longer be active.

Dan


Last edited by TF44Admiral on September 7th 2016, 5:43 am; edited 1 time in total

TF44Admiral
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Solved Re: Change of Forumotion Registration Email Address

Post by SLGray on September 7th 2016, 3:50 am

If you mean that you want to change the creation email, you need to log into http://www.forumotion.com/utils and change it there.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Change of Forumotion Registration Email Address

Post by TF44Admiral on September 7th 2016, 3:54 am

Thank you, Ill do as you direct.

Dan

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Solved Re: Change of Forumotion Registration Email Address

Post by SLGray on September 7th 2016, 3:56 am

You're welcome.

Please mark this topic with the solved topic icon when everything is done.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Change of Forumotion Registration Email Address

Post by TF44Admiral on September 7th 2016, 4:10 am

Hi SLGray,

I went to the link as provided and changed both the email address and password. Went to my forum and logged out to test, then logged back in using the new password and now cant log onto my forum. Used the old loggin and was able to log in that way.

Problem is that nothing changed, need to be able to loggin using new password that is connected to new email account.

Dan

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Solved Re: Change of Forumotion Registration Email Address

Post by SLGray on September 7th 2016, 4:28 am

Using the utilities does not change your log in information for the founder account on the forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Change of Forumotion Registration Email Address

Post by TF44Admiral on September 7th 2016, 4:28 am

I went back and checked again just to make sure it wasn't a time delay problem, but still only the old loggin worked. Guys this needs to be resolved, I have some 60+ websites and forums to change to the new email address.

Need to change Creation Email Address from:

dan.b****@*********.on.net

to

dan.b********@gmail.com

Dan

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Solved Re: Change of Forumotion Registration Email Address

Post by SLGray on September 7th 2016, 4:29 am

@SLGray wrote:Using the utilities does not change your log in information for the founder account on the forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Change of Forumotion Registration Email Address

Post by TF44Admiral on September 7th 2016, 4:31 am

@SLGray wrote:Using the utilities does not change your log in information for the founder account on the forum.

Thanks for shadowing this SLGray, mate it should change as I also changed my password, logging onto my forum should now require my new password not the old one. This I did to confirm that the new email address had changed.

Dan

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Solved Re: Change of Forumotion Registration Email Address

Post by SLGray on September 7th 2016, 4:33 am

What you did was change the password for the utilities, not the forum.

You have to change it on the forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Change of Forumotion Registration Email Address

Post by TF44Admiral on September 7th 2016, 4:40 am

@SLGray wrote:What you did was change the password for the utilities, not the forum.

You have to change it on the forum.

It has been changed on the forum SLGray, When I go to users and groups it shows my new email address, however, I should no longer be able to loggin using my old password, I should only be able to loggin using my new password that I changed when I lodged my new email address to Forumotion using the link you provided. Not being able to loggin using my new password confirms that no changes have been made.

Dan

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Solved Re: Change of Forumotion Registration Email Address

Post by SLGray on September 7th 2016, 4:46 am

That is not how it works.


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Solved Re: Change of Forumotion Registration Email Address

Post by TF44Admiral on September 7th 2016, 4:50 am

Is there a way you can confirm that my Creation Email Address has changed for wowstaskforce44.forumotion.com?

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Solved Re: Change of Forumotion Registration Email Address

Post by SLGray on September 7th 2016, 5:01 am

What does it show in the utilities?


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Solved Re: Change of Forumotion Registration Email Address

Post by TF44Admiral on September 7th 2016, 5:24 am

It shows my new email address, but that doesn't explain why my new password is not working.

Dan

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Solved Re: Change of Forumotion Registration Email Address

Post by SLGray on September 7th 2016, 5:30 am

Check your PM's here.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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Solved Re: Change of Forumotion Registration Email Address

Post by TF44Admiral on September 7th 2016, 5:42 am

@SLGray wrote:Check your PM's here.

RESOLVED Thank you for all assistance in this matter. Very Happy Very Happy Very Happy

Dan

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Solved Re: Change of Forumotion Registration Email Address

Post by SLGray on September 7th 2016, 5:44 am

You're welcome.

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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