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Some users can't register

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Solved Some users can't register

Post by Francis Bam on October 11th 2016, 8:36 pm

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Internet Explorer
Who the problem concerns : A few members
Forum link : http://mc2d.forumotion.com/

Description of problem

Hey everyone!

My forum have a problem. Some users can't register because a error says that the username is already been taken but this isn't true. My forum is new. I hope anyone can help me. Thanks!

Francis Bam
New Member

Posts : 13
Reputation : 1
Language : Germany

http://mc2d.forumieren.com/

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Solved Re: Some users can't register

Post by SLGray on October 11th 2016, 8:45 pm

AP > General > Forum > Security
Unauthorize subscriptions made with the most commonly used spam usernames. :


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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Solved Re: Some users can't register

Post by Francis Bam on October 11th 2016, 8:50 pm

But this is already selected as "No".

Francis Bam
New Member

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Reputation : 1
Language : Germany

http://mc2d.forumieren.com/

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Solved Re: Some users can't register

Post by SLGray on October 11th 2016, 8:54 pm

Did you check this:  AP > Users & Groups > Users > Inactive List?


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Solved Re: Some users can't register

Post by Francis Bam on October 11th 2016, 9:02 pm

Wow! Thank you! There was 7 users. Is there any way to deactivate inactive users?

Francis Bam
New Member

Posts : 13
Reputation : 1
Language : Germany

http://mc2d.forumieren.com/

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Solved Re: Some users can't register

Post by SLGray on October 11th 2016, 9:03 pm

What do you mean by deactivate?


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Solved Re: Some users can't register

Post by Francis Bam on October 11th 2016, 9:08 pm

I mean if a user is inactive then will nohting happend.

Francis Bam
New Member

Posts : 13
Reputation : 1
Language : Germany

http://mc2d.forumieren.com/

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Solved Re: Some users can't register

Post by SLGray on October 11th 2016, 9:11 pm

An account has been created, but is not active.

It means that the username is considered active which means no new members can use that username.

It also can affect the log in process.  The account is not considered active. 

You should check the list often.  There are many causes of accounts being added to the inactive list.


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Solved Re: Some users can't register

Post by Francis Bam on October 11th 2016, 9:16 pm

Ok. I will check it often and thank you very much! Smile

Francis Bam
New Member

Posts : 13
Reputation : 1
Language : Germany

http://mc2d.forumieren.com/

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Solved Re: Some users can't register

Post by SLGray on October 11th 2016, 9:17 pm

You're welcome.

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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