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missing banner

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In progress missing banner

Post by steventruman on October 29th 2016, 9:56 pm

The banner on top of my forum has disappeared any ideas why?
Also while viewing the forum on a mobile device the icons that show new posts are missing also?

my address is http://southwalestrailrider.forumotion.net/

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In progress Re: missing banner

Post by YoshiGM on October 29th 2016, 10:07 pm

Hi,
Have you checked if your banner is deleted from the image host ?

ACP - Display - Pics Management - Forum main logo.

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In progress Re: missing banner

Post by Valoish on October 29th 2016, 10:29 pm

Did you upload your logo via Pics Management or your CSS Stylsheet in the ACP?

Also.. I opened DevTools on your forum and located the Logo code and it seems like the link used isn't working properly:


This is the link that came up for your logo: http://www.southwalestrailriders.com/images/picture.jpg but when I clicked on it, it wouldn't load (I tried on Chrome, Opera and Mozilla and none worked) so that may also be a cause.

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In progress Re: missing banner

Post by steventruman on October 29th 2016, 10:53 pm

Ok i can see the banner if i use fire fox but not if i use google chrome?

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In progress Re: missing banner

Post by SLGray on October 30th 2016, 12:03 am

I use Firefox (PC), but I do not see the banner.


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In progress Re: missing banner

Post by YoshiGM on October 30th 2016, 2:32 am

By chance once, the banner url appears with 2 "https://" ?

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In progress Re: missing banner

Post by SLGray on October 30th 2016, 5:57 am

@Valoish wrote:Did you upload your logo via Pics Management or your CSS Stylsheet in the ACP?

Also.. I opened DevTools on your forum and located the Logo code and it seems like the link used isn't working properly:


This is the link that came up for your logo: http://www.southwalestrailriders.com/images/picture.jpg but when I clicked on it, it wouldn't load (I tried on Chrome, Opera and Mozilla and none worked) so that may also be a cause.
A page does load for me, but has this message, "404 Error
Page Not Found."


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In progress Re: missing banner

Post by ChanelW on October 30th 2016, 10:14 am

Hello,

Yes the image link is broken as I experience the same error page as @SLGray. You may need to use another image provider or just re-upload the image using the same provider.

But @steventruman says he can see the image using firefox, however, SLGray cannot and is using Firefox so what's ig going on? One of you must be incorrect - maybe clearing browser cache's may help.

Is this the same for most of your forum members?

Thanks,
ChanelW :rose:

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In progress Re: missing banner

Post by Valoish on October 30th 2016, 2:15 pm

Quick question:
Do the members that are able to see it have access to the ACP?

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In progress Re: missing banner

Post by Sir Chivas™ on November 12th 2016, 2:11 pm

Only those have been granted access or placed within the Administration Team are the only ones allowed to have access to the ACP. Is this solved?



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