The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Cannot log in

4 posters

Go down

Solved Cannot log in

Post by Errui November 6th 2016, 01:50

As far as I know this problem is pretty unique. If this has been addressed and solved somewhere already I apologize.

About a week ago I was trying to log into my account on a forum hosted by fourmotion.

There was no error message displayed - the page seemed to have just been reloaded. I tried resetting my password multiple times to no avail. Seeing that it wasn't an issue with my password I contacted the forum administrator. They told me to search for help here and that the username/password I used to register for the forum hosted by forummotion would also log me in here. When I tried to log in using that information it said the password was incorrect. I tried resetting the password but forummotion did not recognize my email. I registered this account name with the "incorrect" email and the username I supposedly did not have the right password to and here I am now.

This has been going on for days and I would like to have this problem solved to I can log back into the forum.

Thank you,

Errui


Last edited by Errui on November 6th 2016, 04:13; edited 1 time in total
Errui
Errui
New Member

Posts : 5
Reputation : 1
Language : English

Back to top Go down

Solved Re: Cannot log in

Post by brandon_g November 6th 2016, 02:03

Hello,

Are you getting an error message when you try to login or are you not getting a error message?

If your not getting an error message and the page simply reloads, then the problem is that your browser probably isn't accepting cookies. You need to go into your settings in your browser and have it start accepting cookies again and this will solve your problem.

If you are getting an error message then it is something else and we will more information
May you tell me which it is?

-Brandon


Cannot log in Brando10
Remember to mark your topic Cannot log in Solved15 when a solution is found.
General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

Cannot log in Scre1476
Team Leader
Review Section Rules | Request A Review | Sticker Points
brandon_g
brandon_g
Manager
Manager

Male Posts : 10106
Reputation : 923
Language : English
Location : USA

https://www.broadcastingduo.com

Back to top Go down

Solved Re: Cannot log in

Post by Errui November 6th 2016, 02:07

I just check and my browser is indeed accepting cookies. There is not error message.
Errui
Errui
New Member

Posts : 5
Reputation : 1
Language : English

Back to top Go down

Solved Re: Cannot log in

Post by Draxion November 6th 2016, 02:23

Are you filling in the information and then it simply reloads the page and does nothing else?
Draxion
Draxion
Helper
Helper

Male Posts : 2518
Reputation : 321
Language : English
Location : USA

https://www.talesoftellene.com/

Back to top Go down

Solved Re: Cannot log in

Post by Errui November 6th 2016, 02:47

That is exactly what I am experiencing.
Errui
Errui
New Member

Posts : 5
Reputation : 1
Language : English

Back to top Go down

Solved Re: Cannot log in

Post by Draxion November 6th 2016, 02:48

What device and browser are you using?
Draxion
Draxion
Helper
Helper

Male Posts : 2518
Reputation : 321
Language : English
Location : USA

https://www.talesoftellene.com/

Back to top Go down

Solved Re: Cannot log in

Post by Errui November 6th 2016, 02:56

At this time I'm using safari on an apple iphone. I haven't experienced a problem with this device and browser ever before.
Errui
Errui
New Member

Posts : 5
Reputation : 1
Language : English

Back to top Go down

Solved Re: Cannot log in

Post by Draxion November 6th 2016, 02:57

I had this same issue with my iPhone after upgrading and when I cleared the cache, it allowed me to log in.

Settings -> Safari -> Clear History and Website Data.

Try that and see if that helps.
Draxion
Draxion
Helper
Helper

Male Posts : 2518
Reputation : 321
Language : English
Location : USA

https://www.talesoftellene.com/

Back to top Go down

Solved Re: Cannot log in

Post by SLGray November 6th 2016, 03:07

Are you using a mobile device?

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules:  ESF General Rules


Cannot log in Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Cannot log in

Post by Errui November 6th 2016, 04:12

Clearing the cache has work. I apologize for misplacing the inquiry. Thank you all for your help. To answer the last question, yes I am using a mobile device.
Errui
Errui
New Member

Posts : 5
Reputation : 1
Language : English

Back to top Go down

Solved Re: Cannot log in

Post by SLGray November 6th 2016, 04:49

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


Cannot log in Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum