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[ONLY TOPIC] Error doing DB query userdata row fetch

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Solved [ONLY TOPIC] Error doing DB query userdata row fetch

Post by skouliki on October 30th 2016, 7:31 pm

First topic message reminder :

hello 

i can not open my forum i get this message 

http://iconskouliki.forumgreek.com/



Made a only topic by ape

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by skouliki on October 30th 2016, 9:51 pm

@APE wrote:Ok I have just seen a report to say the tech team are aware of the problem and they are on the case.

We are sorry for the inconvenience.

APE and the Forumotion Team


Thank you very much !


Last edited by skouliki on October 30th 2016, 9:52 pm; edited 1 time in total

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Archad on October 30th 2016, 9:52 pm

Hello,

My forum url currently will not pull up the actual page. Instead I see the following:

http://shinobifablesuntold.forumotion.com/

I cannot pull up a screenshot, but if you go to the link you will see that it shows -
"Critical Error

Could not query config information "


I have no idea why this is.

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Van-Helsing on October 30th 2016, 9:57 pm

Hello,
I am facing the same problem in one of my forums. It seems something is going wrong with sql database.
Forum URL: http://best-design.forumgreek.com/
Screenshot:



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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Kiekie on October 30th 2016, 10:01 pm

Hi there!! Having the same problem with my forum too!
Forum: http://serigala.actieforum.com/
Screenshot:

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Caroline on October 30th 2016, 10:02 pm

My forum is working now (Duch board):
http://pspdreamland.actieforum.com/

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Péter Szinay on October 30th 2016, 10:17 pm

Dear support team,

Same problem Sad

"Critical Error

Could not query config information"

http://asylumascania.hungarianforum.com/

We hope you can fix this problem. Many thanks Smile

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by skouliki on October 30th 2016, 10:18 pm

My forum is fixed
please check again your forums ...

Thank you


Last edited by skouliki on October 30th 2016, 10:39 pm; edited 1 time in total

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Sarami on October 30th 2016, 10:31 pm

Forum fixed. Thank You!

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Péter Szinay on October 30th 2016, 11:33 pm

Forum fixed. Thank You!

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Sarami on October 31st 2016, 12:35 am

Okay, it works, but all posts written just before the bug has been deleted...

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by APE on October 31st 2016, 1:48 am

Hello s o glad you got your forums fixed now. I'm sorry to say but if you have lost post this was down to our system loosing some data when the servers was down. I think the teach team had to do a system restore and use a backup on the system to get your forums working again.

This means some data may have been lost in that backup /restore. I don't think this could have been helped and I can't see you getting that data back.




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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by knotsolas on October 31st 2016, 3:07 am

My forum is working again! I went for a nap and somewhere in the last four hours it was fixed, thanks team!

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Leviosa on October 31st 2016, 9:49 am

Hello,

About yesterday, we have encountered some issues on multiple data bases, the technicians have responded promptly and fix those issues. The problem happened last evening at 7pm, Paris time. Everything should work normally today and no forum should have suffered from data lost thank to the work of the techs.


No help without your forum url
No support via private message



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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by Van-Helsing on October 31st 2016, 10:59 pm

Hi,
The problem with SQL Database seems solved. Thank you.

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Solved Re: [ONLY TOPIC] Error doing DB query userdata row fetch

Post by APE on October 31st 2016, 11:28 pm

This is now solved
Problem solved & topic archived.
Please read our forum rules: ESF General Rules




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