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Change email address on Servimg

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In progress Change email address on Servimg

Post by bilde2910 on November 6th 2016, 8:54 pm

Technical Details


Forum version : #Unspecified
Position : Member
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
When the problem appeared : Any time (feature missing)
Forum link : Servimg

Description of problem

Dear Forumotion staff,

I am looking for an option to change my registered email address on Servimg, however, I cannot find an option to do so on Servimg's account pages. I can prove ownership of both the old and new email address if necessary.

Kind regards,
bilde2910

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In progress Re: Change email address on Servimg

Post by SLGray on November 6th 2016, 10:06 pm

Are you having trouble logging into your Servimg account?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Change email address on Servimg

Post by bilde2910 on November 7th 2016, 8:51 am

Hi SLGray, and thanks for your reply.

I am not having issues logging into Servimg; I would just like to change the email address that is associated with my Servimg account. I have access to both the old and the new email address, and I have the password that I use to log in to my account.

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In progress Re: Change email address on Servimg

Post by ChanelW on November 7th 2016, 8:58 am

Hello,

I would imagine you'd login with your current account, look into your settings and there would be an option to perform this?
I have no experience with servimg but with most sites this is the case Razz

Thanks,
ChanelW :rose:

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In progress Re: Change email address on Servimg

Post by bilde2910 on November 7th 2016, 9:06 am

Hi,

That's what I thought as well, but there is no field for email address on Servimg. It's an image hosting solution seemingly operated by Forumotion, so that's why I'm here. The fields available are, "First name", "Last name", "Current password", "New password", "Confirm password", "Site Language" and a checkbox "Delete your account?"

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In progress Re: Change email address on Servimg

Post by skouliki on November 7th 2016, 9:52 am

hello

why not opening a new account ?

If you are the founder, the log in information is what you used to create the forum.
When you created the forum, the Servimg account was created, too.

If you change the founder account information on the forum, it does not change it for Servimg or the forum utilities.
here is theservimg tutorialin case you want to read it

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In progress Re: Change email address on Servimg

Post by bilde2910 on November 7th 2016, 10:24 am

Hi skouliki,

I created my Servimg account as a member of a now defunct Forumotion forum. I don't own any forums myself so I can't log into the forums. I can only log in to Servimg directly. I read the Servimg tutorial, but couldn't find any useful information there to help me.

I don't want to create a new account, as I have a lot of images stored on my existing account. Furthermore, I cannot create a new account because Servimg doesn't offer any forms for registration either. I'm asking here, hoping that those at Forumotion that deal with Servimg can change the email on my existing account, or point me in the direction of somewhere I can do that myself.

Thank you for your help so far.

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In progress Re: Change email address on Servimg

Post by Niko on November 7th 2016, 10:54 am

Hello

a servimg account is created when you create a new forum or when you create a new account on a forum with a new email.

sadly it is not possible to create a new account manually or to change your email address. Maybe an administrator can ask our technicians if they can do something. :rose:

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In progress Re: Change email address on Servimg

Post by bilde2910 on November 7th 2016, 11:33 am

I see. Is it possible to get in touch with an admin or technician in some way? It's at least worth a try to see if they could resolve it. Smile

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In progress Re: Change email address on Servimg

Post by ChanelW on November 7th 2016, 2:13 pm

Hello,

I can see that @SLGray has seen this topic and he is an administrator. So just use the tagging system to tag him, I will also tag @Leviosa who is Forumotion's Pro Admin and see if she can do anything to resolve this Smile

Thanks,
ChanelW :rose:

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In progress Re: Change email address on Servimg

Post by bilde2910 on November 7th 2016, 2:23 pm

Hi,

Thank you very much for tagging the admins. Let's see if something can be done. Smile

Thanks,
bilde2910

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In progress Re: Change email address on Servimg

Post by SLGray on November 7th 2016, 8:14 pm

Wait a minute! Are you just a member of a forum, and what to change your Servimg account?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Change email address on Servimg

Post by bilde2910 on November 7th 2016, 9:20 pm

Hi again @SLGray! That is correct, I am just a member, not a forum owner, and want to change the email address associated with my Servimg account only. The forum where I registered for Servimg (as a member) is defunct.

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In progress Re: Change email address on Servimg

Post by SLGray on November 7th 2016, 10:07 pm

Have you changed your email on the forum?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Change email address on Servimg

Post by bilde2910 on November 7th 2016, 10:15 pm

@SLGray The forum where I registered for Servimg no longer exists

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In progress Re: Change email address on Servimg

Post by APE on November 8th 2016, 12:13 am

Hello i can help you here.

If your account on the forum no longer is open then there is nothing we can do as we only sub host from Servimg we have no power over this host at all as its not really a part of FM's You can however Email Servimg them self and ask them to change your Email address for you.

if the forum was still open to you then you could have just changed the account Email address but as you no longer have the forum open you can not update the account and no one on our team can do this for you as your not a member on the forum any longer.

So im sorry to say but your Servimg Email address as nothing to do with us any more and the only way to deal with this is to Email Servimg them self's.





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In progress Re: Change email address on Servimg

Post by bilde2910 on November 10th 2016, 9:29 am

Hi, @APE, and thank you for your reply. I was unaware that Forumotion did not manage Servimg themselves, but I will try and get in touch with them directly about changing my email. I can't seem to find any contact details, though. I'll try and send an email to the WHOIS registered email and ask if there is somewhere I can go for support. It seems like the WHOIS email is protected by a domain privacy service, but I'll give it a try anyway.

Do you happen to know of any contacts for Servimg?

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