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How Do I delete my Old domain name and purchase a new one

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In progress How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 11th 2016, 6:37 pm

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://i37.servimg.com/u/f37/17/88/93/34/untitl10.jpg
Who the problem concerns : All members
Forum link : http://nigerianspalace.niceboard.com

Description of problem

Hello!
I purchased a domain name from godaddy.com now I want to get a new domain name via admin panel i have credits to execute this but the issue here is... there is now where i can see delete personalized domain



Last edited by Amakam Lilllian on November 24th 2016, 2:54 pm; edited 2 times in total

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by ChanelW on November 11th 2016, 8:04 pm

Hello,

Who is your domain name provider? If it is not Forumotion then follow the topic below and it should answer your question Wink
http://help.forumotion.com/t7021-cname-redirect-an-extern-domain-name-that-you-own-to-your-board

Thanks,
ChanelW :rose:

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 11th 2016, 8:21 pm

I have already set it up and it is running now. My question is how do i delete the personalized domain name so as to get a new one.

How do i delete the personalized domain name in my admin panel cos i cnt find it there. @Leviosa, @At0mic, @Cedrico, @Chapo @Derri, @Leviosa, @SLGray, @Zorro please u guys should help


Last edited by Amakam Lilllian on November 11th 2016, 8:29 pm; edited 1 time in total

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by ChanelW on November 11th 2016, 8:22 pm

Hello,

Where did you purchase your domain name. That topic explains how to delete AND add a new domain name Wink

Thanks,
ChanelW :rose:

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by SLGray on November 11th 2016, 9:30 pm

Remove the information that you added in the administration panel to add the first domain name. Then add the information for the second domain name.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 11th 2016, 9:38 pm

@SLGray wrote:Remove the information that you added in the administration panel to add the first domain name. Then add the information for the second domain name.

That is the problem here. In my admin panel i can't see delete or edit in that place. Check my attached pics and verify for yourself.

I have credit in my admin panel now. I want to purchase a new domain name but stil it cant.

Please help me...

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by ChanelW on November 12th 2016, 11:13 am

Hello,

Are you the founder of the forum?

Thanks,
ChanelW :rose:

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 12th 2016, 1:01 pm

yes. I am the founder of the forum. Help help meeee

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by ChanelW on November 12th 2016, 1:59 pm

Hello,

Try clearing your browsers cache, see if that clears up anything Smile

Thanks,
ChanelW :rose:

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 12th 2016, 4:11 pm

how do i go about that

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Sir Chivas™ on November 12th 2016, 4:25 pm

What browser are you using currently?



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 12th 2016, 4:52 pm

I use both Mozila firefox and chrome

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Sir Chivas™ on November 12th 2016, 4:55 pm




Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 12th 2016, 5:40 pm

Done sir, but i still cant delete it. Is there any alternative

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by ChanelW on November 12th 2016, 8:08 pm

Hello,

Hmmmm, this is so weird. I cannot think of anything else.

1) You're the founder.
2) You've tried clearing your cache.

Could you please try via a different browser?

Thanks,
ChanelW :rose:

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by SLGray on November 12th 2016, 8:36 pm

AP > General > Forum > Forum Address
Personalized Name Tab


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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 12th 2016, 8:47 pm

@SLGray wrote:AP > General > Forum > Forum Address
Personalized Name Tab

it is not there check the image url i attached in the first post.

Pls, i want forumotion to be managing the forum for me, hence forth. That is the reason.

Can you help forward it to @"Godfather" or anyone who can help please?

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 12th 2016, 8:48 pm

Sorry for double posting

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by SLGray on November 12th 2016, 8:54 pm

Ok. I understand now. You want to purchase a domain name.

AP > Misc. > Credits Management > Spend Credits


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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 12th 2016, 9:16 pm

@SLGray wrote:Ok. I understand now. You want to purchase a domain name.

AP > Misc. > Credits Management > Spend Credits

yes. I have already domain name which i got from godaddy.com which is currently running but now i want to delete that personalized domain name i purchased from godaddy and purchase a new one via forumotion admin panel. But despite that i have credit in my forum but i cannot delete or edit the already personalized domain name i have.

I want to delete the already running personalized domain name and get a new one through forumotion admin panel. Pls help. Cos i cant find delete or edit in there.

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by SLGray on November 13th 2016, 12:10 am

Well then do the reverse of how you set it up.


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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 13th 2016, 7:44 am

I have removed the personailized domain name from point to forumotion default domain name but it still cant stop.

I need it to be removed so that forumotion can handle the domain for me because of known to me.

Pls, you guys should help reverse it for me or better still put the issue to someone who can delete the personalized domain name.

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by SLGray on November 13th 2016, 8:50 pm

What happens when you go to purchase the domain name in the administration panel? Do you get an error message?


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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 13th 2016, 9:43 pm

@SLGray wrote:What happens when you go to purchase the domain name in the administration panel? Do you get an error message?
see what is displayed below but i cant find delete in there


Currently, your forum address is:http://www.nigerianpalace.com
www.nigerianpalace.comFor1600 creditsyou can have a personalized domain name for one year. You can at anytime delete it and retrieve your default domain name.Your original domain name is http://nigerianpalace.niceboard.com.




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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by SLGray on November 13th 2016, 9:46 pm

Can you not delete or remove it here:

AP > General > Forum > Forum Address
Personalized Domain Name Tab


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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 13th 2016, 9:48 pm

yes see what is showing me.


is like it is completely locked up

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by SLGray on November 13th 2016, 9:51 pm

You purchase the domain name here:

AP > Misc. > Credits Management > Spend Credits


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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 13th 2016, 9:53 pm

@SLGray wrote:You purchase the domain name here:

AP > Misc. > Credits Management > Spend Credits

that is what i wnt to do but cant delete the one i have purchase from godaddy in my admin panel

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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by SLGray on November 13th 2016, 9:56 pm

Try purchasing a domain name anyway.


Last edited by SLGray on November 13th 2016, 9:59 pm; edited 1 time in total


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In progress Re: How Do I delete my Old domain name and purchase a new one

Post by Amakam Lilllian on November 13th 2016, 9:58 pm

@SLGray wrote:Try to purchasing a domain name anyway.

how can i wen the one i have is yet to be remove/deleted

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