The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Admin Problem

View previous topic View next topic Go down

Solved Admin Problem

Post by Bellatrix Twist on December 14th 2016, 12:11 pm

I was sorting something on my forum and by accidently deleted my characters on my RP forum as admins and could someone help to put them back?

Forum: http://wenevercloseinmiami.forummotion.com/
avatar
Bellatrix Twist
Forumember

Female Posts : 42
Reputation : 1
Language : English

http://case-histories-rp.forumotion.org/

Back to top Go down

Solved Re: Admin Problem

Post by Legionheart on December 14th 2016, 1:39 pm

Hello @Bellatrix Twist. Can you please elaborate more. Did you remove their powers? Or something else?
avatar
Legionheart
Forumember

Male Posts : 683
Reputation : 102
Language : English & Ecclesiastical Latin
Location : San Venganza

http://help.forumotion.com/forum

Back to top Go down

Solved Re: Admin Problem

Post by Bellatrix Twist on December 14th 2016, 1:45 pm

The powers on the forum to add sections and that kinda stuff
avatar
Bellatrix Twist
Forumember

Female Posts : 42
Reputation : 1
Language : English

http://case-histories-rp.forumotion.org/

Back to top Go down

Solved Re: Admin Problem

Post by Legionheart on December 14th 2016, 1:51 pm

You have to add them back to the administration panel.
Admin Panel>Users&Groups>Groups>Group Administration>The admin group should have a orange star next to it, edit the group and add it the accounts by name.
avatar
Legionheart
Forumember

Male Posts : 683
Reputation : 102
Language : English & Ecclesiastical Latin
Location : San Venganza

http://help.forumotion.com/forum

Back to top Go down

Solved Re: Admin Problem

Post by Bellatrix Twist on December 14th 2016, 1:56 pm

I can't as the members that I have on the admin panel (My other RP characters) were also removed so I can't go into the admin panel to fix it
avatar
Bellatrix Twist
Forumember

Female Posts : 42
Reputation : 1
Language : English

http://case-histories-rp.forumotion.org/

Back to top Go down

Solved Re: Admin Problem

Post by Legionheart on December 14th 2016, 2:04 pm

Are you the founder of the forum? I would suggest that if you are then you use the Forum Utilities in order to log back in to your admin panel. https://www.forumotion.com/utils.
From what I can understand this is more of a password issue now. If you cannot log into the panel and your the forum's founder.

If the above does not work you will have to wait until someone else can help.
avatar
Legionheart
Forumember

Male Posts : 683
Reputation : 102
Language : English & Ecclesiastical Latin
Location : San Venganza

http://help.forumotion.com/forum

Back to top Go down

Solved Re: Admin Problem

Post by Bellatrix Twist on December 14th 2016, 2:07 pm

The founder email doesn't work anymore as it was removed by the email provider so I could create a back up founder email but I disabled the password reset to do so
avatar
Bellatrix Twist
Forumember

Female Posts : 42
Reputation : 1
Language : English

http://case-histories-rp.forumotion.org/

Back to top Go down

Solved Re: Admin Problem

Post by The Godfather on December 14th 2016, 4:10 pm

hello @Bellatrix Twist

you can now reset your forum password using this link
avatar
The Godfather
Administrator
Administrator

Posts : 2808
Reputation : 358

Back to top Go down

Solved Re: Admin Problem

Post by Bellatrix Twist on December 14th 2016, 4:13 pm

Founder email doesn't work anymore and have no way to change it
avatar
Bellatrix Twist
Forumember

Female Posts : 42
Reputation : 1
Language : English

http://case-histories-rp.forumotion.org/

Back to top Go down

Solved Re: Admin Problem

Post by The Godfather on December 14th 2016, 4:16 pm

in this case, you have to provide by PM :

  1. forum url
  2. old foundation email
  3. new foundation email that never create a forumotion forum with
  4. total credits ammount on the forum
  5. last credit transaction you did in the forum

thank's
avatar
The Godfather
Administrator
Administrator

Posts : 2808
Reputation : 358

Back to top Go down

Solved Re: Admin Problem

Post by Bellatrix Twist on December 14th 2016, 4:29 pm

PM sent
avatar
Bellatrix Twist
Forumember

Female Posts : 42
Reputation : 1
Language : English

http://case-histories-rp.forumotion.org/

Back to top Go down

Solved Re: Admin Problem

Post by The Godfather on December 14th 2016, 4:41 pm

ok, so let continue by PM

thank's
avatar
The Godfather
Administrator
Administrator

Posts : 2808
Reputation : 358

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum