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Captcha does not work in registration?

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Solved Captcha does not work in registration?

Post by geaven on January 8th 2017, 9:50 pm

Whenever any of my members try to do a registration, if they get the captcha with the spinning colours, they will pass the verification at the captcha box but then when they click on Save, it will say "We could not validate that you are not a spammer. Please retry again." Please help.


Last edited by geaven on January 9th 2017, 7:00 pm; edited 1 time in total
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Solved Re: Captcha does not work in registration?

Post by SLGray on January 8th 2017, 10:12 pm

Did they press the arrows before clicking the verify button?


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Solved Re: Captcha does not work in registration?

Post by geaven on January 8th 2017, 10:23 pm

Yes they did, and it says it is successful but when they click on Save after, it says they are not validated. What colour is supposed to be up anyway?
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Solved Re: Captcha does not work in registration?

Post by SLGray on January 8th 2017, 10:24 pm

Could you try it and get a screenshot of the message?


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Solved Re: Captcha does not work in registration?

Post by APE on January 9th 2017, 5:23 pm

Hello i was going to test this but you have turned it off for us to test this it needs to be on



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Solved Re: Captcha does not work in registration?

Post by geaven on January 9th 2017, 7:00 pm

It's ok guys, it only seems to be buggy once in a while but mostly with the colours one. I'll mark it as solved for now. Thanks for the help!
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Solved Re: Captcha does not work in registration?

Post by APE on January 9th 2017, 7:13 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules



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