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Loosing connection with custom domain name?

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Solved Loosing connection with custom domain name?

Post by IVE-STORM(bg) January 24th 2017, 10:07 am

Hello,
So I have a problem with my forum - I'm trying to use a custom subdomain for my forum. I've set up the CNAME record in the panel of my domain, than add it to the "Personalized domain name", but after some time the record in forumotion tab is disappearing. If i try to open it from my custom domain it's showing that the forum is not existing? (so i guess it's still connected with your server)
Here's the domain record:
Loosing connection with custom domain name? 2924cvt
I guess you have some kind of logs, so I would be thankful if you can tell me what's going on.. Shit
My forum is http://naruto-hit.darkbb.com
My custom (sub)domain is http://forum.animes-portal.info (which is currently working, but it's because I re-entered the domain in your panel)
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Solved Re: Loosing connection with custom domain name?

Post by IVE-STORM(bg) January 25th 2017, 9:36 am

Boosting the post up, my domain is once again removed from the forumotion CP!!! What's going on?
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Solved Re: Loosing connection with custom domain name?

Post by Ape January 25th 2017, 6:43 pm

Hello Sorry for the Delay on getting to this thread

I have made a report about this to our team and we will get on to this as soon as we can.


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Solved Re: Loosing connection with custom domain name?

Post by The Godfather January 26th 2017, 6:05 pm

hello,

you had a problem in your forum database because of your old domain name http://naruto-bg.net

all is ok now and the CNAME is working > http://forum.animes-portal.info
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Solved Re: Loosing connection with custom domain name?

Post by Ape January 26th 2017, 9:17 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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