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Forum Member Unable To Post In Topics

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Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 7:39 am

A member of my forum PM'd to tell me that she was unable to reply to topics on my forum, have no idea how to fix this.

http://wenevercloseinmiami.forummotion.com/

Thanks!

Everything is set up for members to reply to topics


Last edited by Bellatrix Twist on February 5th 2017, 9:47 am; edited 1 time in total
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Re: Forum Member Unable To Post In Topics

Post by skouliki on February 5th 2017, 8:25 am

hello

what message did she get ?
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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 8:28 am

The message she got was "You are unable to reply to topics"
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Re: Forum Member Unable To Post In Topics

Post by skouliki on February 5th 2017, 8:32 am

so all the other members can reply to topics except for her ?
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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 8:35 am

On the forum there is just me and her, we RP as different characters from our fav shows and her IP isn't banned as she can log in but not reply to topics on the forum at all, it was fine when she logged in the other day but this happened and the forum was slow yesterday and I did no changes in the Admin Panel at all, so I have no idea what could of caused this whole issue.
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Re: Forum Member Unable To Post In Topics

Post by skouliki on February 5th 2017, 8:42 am

check if the user is active through admin panel - user profile -Special admin-only fields
check all categories ...advanced permissions... that members can read and reply to topics


edit: check also admin panel ..general tab.... forum ..Configuration....forum on holiday ..NO
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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 8:50 am

Her characters profiles are all active.

Where is advanced permissions located?
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Re: Forum Member Unable To Post In Topics

Post by skouliki on February 5th 2017, 8:52 am

@Bellatrix Twist wrote:Her characters profiles are all active.

Where is advanced permissions located?


check the presets Write topics or messages


check also admin panel ..general tab.... forum ..Configuration....forum on holiday ..NO
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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 8:57 am

Read the topics - ticked
Reply to a message - ticked

---

View the forum and its messages : Members
Write topics or messages : Members
See images in the messages : Members
See links in the messages : Members

^^ All the topics are set up like that on the forum
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Re: Forum Member Unable To Post In Topics

Post by skouliki on February 5th 2017, 9:00 am

invert selection
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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 9:03 am

All the topics on my forum are for myself and my friend to reply to as I mentioned in the post with the permissions for the topics, which are all set up for members to reply
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Re: Forum Member Unable To Post In Topics

Post by skouliki on February 5th 2017, 9:05 am

i will register as a test member to check
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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 9:06 am

Ok go ahead
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Re: Forum Member Unable To Post In Topics

Post by skouliki on February 5th 2017, 9:12 am

i cant Administrators have forbidden any new members
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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 9:13 am

I took it off so you can join
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Re: Forum Member Unable To Post In Topics

Post by skouliki on February 5th 2017, 9:18 am

everything seems ok i open a new topic and answered 3 times no problem

tell your member to clear cache and retry
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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 9:30 am

Will tell her, how would she do that?
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Re: Forum Member Unable To Post In Topics

Post by skouliki on February 5th 2017, 9:32 am

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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 9:35 am

I sent her a PM with the link on how to do it, so hopefully it works.
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Re: Forum Member Unable To Post In Topics

Post by Nemo on February 5th 2017, 9:38 am

Please change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.
Please read our forum rules: ESF General Rules
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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 5th 2017, 9:47 am

Should be better now, edited but not solved yet
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Re: Forum Member Unable To Post In Topics

Post by APE on February 5th 2017, 6:51 pm

Hello give this a try

Go to your ACP >> Users & Groups Tab >> Users >> Search users >>

type in the users name and press enter >> click Permissions tab and then make sure that member has the rights to the forums you are talking about. then click save.

No go to the following.
ACP >> General tab >> Forum >> Configuration >> scroll right to bottom and find Resynchronize your forum :
tick the box and click SAVE then ask your member to make a post Wink



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Re: Forum Member Unable To Post In Topics

Post by SLGray on February 5th 2017, 9:46 pm

Is this member using a mobile device?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Re: Forum Member Unable To Post In Topics

Post by Bellatrix Twist on February 6th 2017, 3:01 pm

No she is using a laptop
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Re: Forum Member Unable To Post In Topics

Post by APE on February 6th 2017, 7:59 pm

can you please 'pm me a test account with admin account and the name of the user
that has the problem so i can see if i can find the problem



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