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Members not seeing Hidden group

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Solved Members not seeing Hidden group

Post by Shirley on March 6th 2017, 7:36 pm

Hello,
I created a HIDDEN GROUP within the forum. I have had the group for over two years. There are currently 15 members in the group. All of a sudden, some members that are ACTIVE CURRENT members are not getting access to the Hidden group, they can't even see it. I have gone to their user profiles to make sure they are members. I even tried taking them out and adding them back in as members and nothing is working.

What could the problem be? scratch
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Shirley
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Solved Re: Members not seeing Hidden group

Post by Shirley on March 7th 2017, 7:56 pm

Anyone?
I've also sent private message to support but haven't received a reply.
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Solved Re: Members not seeing Hidden group

Post by SLGray on March 7th 2017, 7:59 pm

Have you check the permissions for that section in the administration panel?


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Solved Re: Members not seeing Hidden group

Post by Shirley on March 7th 2017, 8:08 pm

Yes I did. I have three members so far not able to see the Hidden group. I checked permissions and it shows they are all allowed in that hidden group.
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Solved Re: Members not seeing Hidden group

Post by SLGray on March 7th 2017, 8:12 pm

Try this for each member.

AP > General > Forum > Configuration
Scroll to the bottom of the page and resyn each member.


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Solved Re: Members not seeing Hidden group

Post by Shirley on March 7th 2017, 8:37 pm

I did that. Also I just noticed under permissions for that group the "Allowed Access" box was unchecked. I put a check on it... but I hope that means it just makes it visible to the actual members of the group and not not everyone. It should be JUST to the members right?
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Solved Re: Members not seeing Hidden group

Post by SLGray on March 7th 2017, 8:39 pm

Did you check here: AP > General > Forum > Categories & Forums? Click the permissions icon for that certain forum. When the permissions page loads, make sure to be in advanced permissions mode.


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Solved Re: Members not seeing Hidden group

Post by Shirley on March 7th 2017, 9:26 pm

I went to User & Groups and checked the "Allowed Access" box for the groups permissions and it works!
This matter is now solved. Smile
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Solved Re: Members not seeing Hidden group

Post by SLGray on March 7th 2017, 9:39 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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