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Unknown errors on forum

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Solved Unknown errors on forum

Post by Fildragon on April 6th 2017, 7:14 am

https://www.igdid.com

Since sunday our forum is throwing the following errors:

?h=a0jta68t22m53ctufp62mjb9b-3l5b0m8v4ywigyorwrawyorqp-1qxt69eezmfo5p7guan5m28k2-9ahtd75n2fngapkt…:152 Uncaught Error: no XD object is available from this page
at Object.a [as getXD] (js?h=a0jta68t22m53ctufp62mjb9b-3l5b0m8v4ywigyorwrawyorqp-1qxt69eezmfo5p7guan5m28k2-9ahtd75n2fngapkt…:152)
at e (js?h=a0jta68t22m53ctufp62mjb9b-3l5b0m8v4ywigyorwrawyorqp-1qxt69eezmfo5p7guan5m28k2-9ahtd75n2fngapkt…:147)

cse.js?cx=0082614…:1imntu_bdag:1 Uncaught TypeError: Cannot read property 'cse' of undefined
at window.__gcse.scb (cse.js?cx=0082614…:1imntu_bdag:1)

I am trying to figure out what is causing this as it is affecting some users. Does anyone know what could be causing it?


Last edited by Fildragon on April 7th 2017, 7:21 am; edited 1 time in total
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Solved Re: Unknown errors on forum

Post by SarkZKalie on April 6th 2017, 8:31 am

Could you please provide your forum URL and some image related here?
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Solved Re: Unknown errors on forum

Post by Fildragon on April 6th 2017, 8:42 am

https://www.igdid.com/forum This is the forum

https://i58.servimg.com/u/f58/19/66/54/71/igissu11.png This is the error message in console.

Thankyou
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Solved Re: Unknown errors on forum

Post by Fildragon on April 6th 2017, 8:49 am

It seems that the errors are only there when members are logged in. When browsing the forum as a guest the errors are not thrown.
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Solved Re: Unknown errors on forum

Post by APE on April 6th 2017, 3:37 pm

Hello it may not be the problem but I have seen that your forum is now in HTTPS mode

Now I have also seen your have a problem with some of your icons in your navbar they could be missing


This is down to you not changing them from HTTP to HTTPS you need to make sure all your icons, backgrounds, video's, photo's and images Are all set to HTTPS If they are not in HTTPS then they will not show up on your forum. This will show your forum as not safe and may give your error Warnings.



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Solved Re: Unknown errors on forum

Post by Fildragon on April 6th 2017, 5:06 pm

As far as I know the owner of the forum has systematically changed all content that needed changing to https. The forum was working fine till this sunday. I presume something has been added by us that is doing this. Just not finding it.
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Solved Re: Unknown errors on forum

Post by APE on April 6th 2017, 6:09 pm

@Fildragon so it take it your not the owner of the forum.?

If this is right the owner of the forum will have to come in them self and ask as it is down to them to make the change to settings and we would have to ask them things that only they will know.



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Solved Re: Unknown errors on forum

Post by Fildragon on April 6th 2017, 6:47 pm

I am admin, developer, on the forum. Am helping the owner in that capacity. I can ask the owner to post the same question if you want, though she is not aware of the errors. I found them in console. I have asked her if there are other problems on the forum. It seems users are not experiencing problems. If I am not permitted to ask questions pertaining to forum programming issues in the above context, please let me know.
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Solved Re: Unknown errors on forum

Post by APE on April 6th 2017, 9:28 pm

We are not saying you can not ask about the problem what we are saying is the founder of the forum has tools you will not have on your screen and we may have to ask them to look in files you can't

so it's more easy for us to ask them to looking in files at the time we.

what you can do is turn off any JavaScript's on the forum and then see if the Error comes up if No then you can turn them all back on and turn one off at a time and see what one shows the problem.

the other thing could be the templates if you have made any change to them and added a code then that could so a problem but as i have just said this is a founders tool and A admin can't see them.



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Solved Re: Unknown errors on forum

Post by Fildragon on April 7th 2017, 7:21 am

There have been no changes to templates, and I have tested all the scripts. Also disabled widgets, checked images etc etc. We will keep an eye on it and if users don't complain too much about errors on their side then I will have to leave this as it is. Thanks for the input anyways.
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Solved Re: Unknown errors on forum

Post by Fildragon on April 7th 2017, 7:21 am

I have marked this as solved
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Solved Re: Unknown errors on forum

Post by brandon_g on April 7th 2017, 3:03 pm

Topic solved and archived ~ brandon_g
Please read our forum rules: ESF General Rules


Remember to mark your topic when a solution is found.
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