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Cannot clear new members

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In progress Cannot clear new members

Post by jeffcpr May 30th 2017, 00:29

My other Administrator is having problems clearing new members from her E-Mail. Each time she try to clear a new member she receives this message.
Cannot clear new members Screen10
The text is circled in Yellow, thanks for any help in advance.
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In progress Re: Cannot clear new members

Post by SLGray May 30th 2017, 01:29

Ask her to clear her browser's cache and history.


Cannot clear new members Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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In progress Re: Cannot clear new members

Post by jeffcpr June 1st 2017, 08:05

She has done that an still it does not work, I am now having the same issue, I have cleared my Cache and still unable to clear new members. I can clear them manually, is there something I am missing something different to get us able to clear new members through e-mail again.
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In progress Re: Cannot clear new members

Post by Ape June 1st 2017, 14:33

They have to just log in to the forum and then go to the following page
ACP >> Users & Groups >> Users >> Inactive Users

you can't just use the code to do it as you need to be logged in to make the change on the account.


Cannot clear new members Left1212Cannot clear new members Center11Cannot clear new members Right112
Cannot clear new members Ape_b110
Cannot clear new members Ape1010
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