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Person wants to join but can't log in

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Solved Person wants to join but can't log in

Post by SandBee on June 12th 2017, 11:20 pm

I have someone I know from another forum that wants to join me here. She says she belongs to two other groups here. However, when I search for her User ID I cannot find it. She is not able to join my group. She says she has tried several times but keeps getting the following message:

You have specified an incorrect or inactive username, or an invalid password.

Click here to try again

Click here to return to the Index


How do I help her? Her User ID is Linda Woods.

Thank you

Sandra Bunnett

http://graphicsutopia2.forumotion.com/
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Solved Re: Person wants to join but can't log in

Post by SLGray on June 12th 2017, 11:26 pm

Check here: AP > Users & Groups > Users > Inactive List


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Solved Re: Person wants to join but can't log in

Post by SandBee on June 12th 2017, 11:53 pm

I tried that. No USER ID appears. Sorry. Am I posting in here wrong? I am new to Forumotion.
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Solved Re: Person wants to join but can't log in

Post by SandBee on June 13th 2017, 3:17 am

Problem solved.
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Solved Re: Person wants to join but can't log in

Post by SLGray on June 13th 2017, 3:53 am

How was it solved?


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Solved Re: Person wants to join but can't log in

Post by SandBee on June 15th 2017, 1:25 am

The member was using the wrong ID.
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Solved Re: Person wants to join but can't log in

Post by SLGray on June 15th 2017, 1:45 am

Thanks.

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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