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Members can't register

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Solved Members can't register

Post by Weesa on August 3rd 2017, 2:08 am

My apologies in advance if the answer is posted somewhere, I searched and couldn't find it.

I started a new forum and when people go to register they are confronted with the required contact fields of Facebook and Twitter. I know many people use those sites and for them it isn't an issue. However I have members who do not use either of them. I personally don't use any social media beyond my forum so see no reason why someone else should be forced into it. I have searched the ACP and just can't find how to turn those two fields off. Help would be greatly appreciated.
My forum is http://hedwigshollow.forumotion.com/


Last edited by Weesa on August 3rd 2017, 3:20 am; edited 1 time in total
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Solved Re: Members can't register

Post by SLGray on August 3rd 2017, 3:01 am

We do not have a login for Twitter? Could you post a screenshot of what guests see when they try to register?


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Solved Re: Members can't register

Post by Weesa on August 3rd 2017, 3:19 am

SLGray thanks so much for your reply. While was waiting I found the problem. In the ACP->Users->Profiles->Contact Fields I needed to go in and turn of necessarily filled. I had turned off all the other ones so didn't realize that it was the problem. Thanks again.
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Solved Re: Members can't register

Post by SLGray on August 3rd 2017, 3:33 am

Thanks for posting the solution. You were referring to the necessary filled profile fields which are added to the register page.


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Solved Re: Members can't register

Post by Draxion on August 3rd 2017, 6:22 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


NEVER provide your founder's account or email
Please provide forum's URL when dealing with design and appearance issues
Don't forget to mark the topic as when the issue is resolved. This helps the staff greatly.
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