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Cannot sign in

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Solved Cannot sign in

Post by MichaelXD September 28th 2017, 9:18 am

Technical Details


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Who the problem concerns : Yourself
Forum link : http://vgchat.power-rpg.com/

Description of problem

I cannot sign into vgchat on my account. The last time I signed in was the 15. I haven't been able to sign in for a week now. Can someone look into it? I'd show a screenshot, but it's on the other computer. And it's not a ban. People on the discord kept irritating me saying it was a ban when it wasn't. They have no empathy. It keeps sending me to adfly. Can someone look into it?
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Solved Re: Cannot sign in

Post by TheCrow September 28th 2017, 9:27 am

Hello @MichaelXD,

Have you contacted the administrator of the forum to check this? Also, have you tried recovering your password?
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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 9:30 am

The administrator hasn't been on in months. There was one returning administrator who overturned the only ban I received this year. This only occurs on my MichaelXD account and no other account. It said it detected suspicious activity with my account or computer when I did ask for a password reset, but I remember my password just fine.


Last edited by MichaelXD on September 28th 2017, 3:21 pm; edited 1 time in total
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Solved Re: Cannot sign in

Post by TheCrow September 28th 2017, 9:36 am

From what i understand, either you have been banned or hacked on that account. There's nothing we can do from here since you are not the administrator of the forum. You can ask the administrator to change the password via the Admin Panel for that account and then change it again so you are safe just in case you were hacked.
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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 9:38 am

I was neither hacked or banned. The last 3 people who had been on that forum were us, me and Cycling Road plus Karnine. None of us are forum moderators.
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Solved Re: Cannot sign in

Post by TheCrow September 28th 2017, 9:40 am

There is no other reason why you cannot retrieve your password. As i said before, you can contact the administrator to change the password and you can only wait until they log in and change the password for you. We cannot do anything to change your password or help with any other way your connection in the forum.
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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 9:41 am

How the [Language] do I get hacked? Why is it only me and no one else?

Also refer to the second post. Originally I remembered my password just fine. Then I was asked to change it again.
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Solved Re: Cannot sign in

Post by TheCrow September 28th 2017, 10:44 am

Hacking doesn't work in groups. If someone hacked you, therefore you only will not be able to login.
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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 2:36 pm

But they can hack more than one person individually.
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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 3:16 pm

@skouliki

My brother sent a report. WHERE DOES IT GO?
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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 5:18 pm

That happened in February. The sign in problem started only in September. As far as I'm aware, they have nothing to do with each other. Who are you anyway?
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Solved Re: Cannot sign in

Post by SLGray September 28th 2017, 5:19 pm

It depends on what kind of report.

Report an Abuse - administrators of forum

Litigation Report - Forumotion (report itself) and administrators of forum (in a form of a notification)


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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 5:22 pm

He says he reported it under Report abuse, but how are litigation reports filed?
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Solved Re: Cannot sign in

Post by SLGray September 28th 2017, 5:25 pm

https://help.forumotion.com/t12330-complaint-against-a-forum-how-to

Is the issue you are having is when you try to log in you are being redirected to adfly?  If yes, it has to do with Forumotion's anti-spam system.


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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 5:27 pm

I have trouble reading your posts. What is the forumotions anti-spam system?
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Solved Re: Cannot sign in

Post by SLGray September 28th 2017, 6:04 pm

It is a system that helps prevent spam on forums.  If it detects any suspicious activity on your account, it redirects you to adfly to fill out the form to make sure that you are not a spambot or spammer.  The activity is not just from our forums, but your overall browsing activity.


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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 6:08 pm

I did fill out the form, and it still won't go through. What do you mean by my overall browsing activity? Is there something wrong with it?
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Solved Re: Cannot sign in

Post by SLGray September 28th 2017, 6:23 pm

I meant that the system checks your overall activity.

So the issue is that after filling out the form you are still not logged in?


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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 6:24 pm

You mean activity like on google and other forums? And, yes.
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Solved Re: Cannot sign in

Post by SLGray September 28th 2017, 6:51 pm

Correct.


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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 6:55 pm

What was so suspicious about them? Was it because I changed my email on the forum itself? That's normal.
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Solved Re: Cannot sign in

Post by SLGray September 28th 2017, 7:02 pm

We do not have a way to see what is determined suspicious.


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Solved Re: Cannot sign in

Post by MichaelXD September 28th 2017, 7:03 pm

Well then who can help me resolve the problem? I have other problems to resolve. Such as finally being able to use my action replay and problems with Skype and my Microsoft account and what have you not.
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Solved Re: Cannot sign in

Post by Ape September 29th 2017, 9:43 am

Hello maybe i can help here Smile

Please can you tell me the name you use on that forum ?

It sounds like you have a account that is listed on our Black list system.

How our black list system works:
When you log in on your forum it reads your IP address and if you have a rolling ip address it will change every time your computer is turned on and used.
Now if your IP address changes say 3 times a day and you use the forum 3 times a day it will flag up on our system.

Our system then thinks your account is hacked or your account is a spammer account, This then sends a report to our servers and your account gets blocked our end.

Now what we have to do is talk to a admin or a member of the staff on that forum and get a list of your IP addresses used then we can delete your IP ban from our system and then you can get back in again.


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Solved Re: Cannot sign in

Post by MichaelXD September 29th 2017, 4:21 pm

I'm MichaelXD. I signed on from multiple different places, but when the problem started I was home for a while. I sign on on multiple computers, desktop and laptop. None of the mods and admins are on right now.
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Solved Re: Cannot sign in

Post by Ape September 29th 2017, 5:34 pm

That is why you are getting the problem you use more then one computer and each one will have a new IP address.
https://www.google.co.uk/search?q=ip+address&ie=utf-8&oe=utf-8&client=firefox-b&gfe_rd=cr&dcr=0&ei=jWfOWZPiDPHG8AfevY_oBg
Can you go to this address and give me your IP address BY PM and i will ask if it is listed on our system.

only send it by PM and also send me your Email address you use on your account.

Thank you.

APE


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Solved Re: Cannot sign in

Post by MichaelXD September 29th 2017, 5:36 pm

I had to keep getting new ones because the other ones kept breaking. Also how do you recover Skype messages and activate Easeus, the Data Wizard Recovery?
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Solved Re: Cannot sign in

Post by Ape September 29th 2017, 5:38 pm

sorry we don't give support on things outside of FM (forumotion)
as Skype is nothing to do with forumotion we can't help you/


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Solved Re: Cannot sign in

Post by MichaelXD September 29th 2017, 5:39 pm

Well my mom seems to be making everything worse by not remembering what she's telling me and throwing the psychologist's name into every little situation. It's [Language] annoying. Learn to communicate!
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Solved Re: Cannot sign in

Post by Ape September 29th 2017, 5:45 pm

it's ok i have sent a Email to our team in the head office and they will do what they can to help but sadly they are about to go home for the weekend so this may take a little longer and not seen until maybe monday Sad


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