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Topics are broken?

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In progress Topics are broken?

Post by Kiekie on September 29th 2017, 2:22 pm

Technical Details


Forum version : #ModernBB
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera, Safari
Screenshot of problem : https://i.imgur.com/9cFjNqD.jpg
Who the problem concerns : All members
When the problem appeared : Since the beginning
Forum link : http://fallenskies.actieforum.com

Description of problem

Hello,

Me and my friends recently made a forum. Since ModernBB was new we used that to make our forum. But we've run into some troubles with it. Two of our topics are 'broken', if we post in it the entire topic breaks and we can see nothing but the last message. This is in two topics that I will link below. I'll also attach a screenshot of what happens.
Can this be solved? Users can't enjoy the forum right now because they want to post in that topic but they can't.

Topic 1: http://fallenskies.actieforum.com/t8-faceclaims
Topic 2: http://fallenskies.actieforum.com/t82-a-sky-full-of-stars-open#644

EDIT: one more broke: http://fallenskies.actieforum.com/t106-gz-ts-my-responsibility
It's getting worse..
EDIT2: And another one... http://fallenskies.actieforum.com/t101-watch-me-steady-open
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In progress Re: Topics are broken?

Post by APE on September 29th 2017, 5:51 pm

Hello can you tell me what device you are using ?

As I have just been on all of your links you have listed that are broken and I don't see this problem at all.



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In progress Re: Topics are broken?

Post by SLGray on September 29th 2017, 6:35 pm

I also do not see any issues with the linked topics.  I am using a PC with Firefox browser.


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In progress Re: Topics are broken?

Post by Kiekie on September 30th 2017, 4:14 pm

That's weird. They appear to be okay now. I am using Google Chrome, as are most of my members. Yesterday there were a lot of problems but now there are none! o;
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In progress Re: Topics are broken?

Post by Derri on September 30th 2017, 4:17 pm

Kiekie wrote:That's weird. They appear to be okay now. I am using Google Chrome, as are most of my members. Yesterday there were a lot of problems but now there are none! o;

Hi,

Since you're no longer experiencing any problems viewing topics, can we consider this topic solved and complete?

Thanks
Regards
Derri


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In progress Re: Topics are broken?

Post by Kiekie on September 30th 2017, 4:51 pm

Not yet! Because another topic has started acting up. http://fallenskies.actieforum.com/t156p15-of-blood-and-tears
This is getting so annoying Sad
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In progress Re: Topics are broken?

Post by Derri on September 30th 2017, 4:54 pm

Kiekie wrote:Not yet! Because another topic has started acting up. http://fallenskies.actieforum.com/t156p15-of-blood-and-tears
This is getting so annoying Sad

Can you explain more or take a screenshot of the problem? I'm having a hard time understanding exactly what the problem is.


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In progress Re: Topics are broken?

Post by Kiekie on September 30th 2017, 7:24 pm

I posted a screenshot of what happens to the topics in the original post, but it seems that this problem only occurs for a little while. Topics break for a couple of minutes and then start working again. But that's really frustrating for my users.
I don't know if this is an issue because I use ModernBB?
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In progress Re: Topics are broken?

Post by SLGray on September 30th 2017, 7:45 pm

It looks fine to me.


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In progress Re: Topics are broken?

Post by Kiekie on September 30th 2017, 7:51 pm

Okay, since I seem to be the only one here facing this problem I think we can consider this resolved. I'm going to look into another forum version or something.
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In progress Re: Topics are broken?

Post by SLGray on September 30th 2017, 8:00 pm

Is this happening on all devices and browsers?  Does this happen when you are only logged in?

Also if you are using ModernBB, where did you get your theme?


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In progress Re: Topics are broken?

Post by Kiekie on September 30th 2017, 8:30 pm

This is happening on all devices, iPads, mobiles and PC. This happens to logged in and logged out users.

I used the standard theme but modified some code's it to suit my needs. Could that be causing the problem?
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In progress Re: Topics are broken?

Post by APE on October 1st 2017, 12:46 am

can i ask is it just one members post that is doing it?

What i mean is say Joe Blogs posted a new thread then say tom blogs then posted and it went wrong.

or dose it happen to everyone not just members ?



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In progress Re: Topics are broken?

Post by Kiekie on October 1st 2017, 12:53 pm

It seems to happen at random topics with different accounts in them. It is happening to everyone but it happens randomly and topics seem to recover after a few hours but then another one breaks.. Sad

EDIT: Now this is happening. Everything was well with the topic for 47 pages.
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In progress Re: Topics are broken?

Post by APE on October 1st 2017, 2:29 pm

Now I must say that is really strange.

can you try one thing before you do anything else.

Can you turn off any JavaScript you have running and then see if there is a problem.
If the problem is still there then try

Turning off your templates that have been changed and then see if it still shows.

What I am trying to find out is if any change to them 2 tools are going wrong at set times.



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In progress Re: Topics are broken?

Post by Kiekie on October 1st 2017, 5:12 pm

I don't have any Javascript running. The only thing that I can think of is that something went wrong when I modified the topic template, the one that shows the messages. I'm going to replace that to the original and see what happens!
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In progress Re: Topics are broken?

Post by APE on October 1st 2017, 5:19 pm

you can keep them just turn them off to see if there is any problems and if it's the same then just add them back.



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In progress Re: Topics are broken?

Post by Kiekie on October 1st 2017, 5:39 pm

I've had all my code's off and on. But there are still topics broken! Sad
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In progress Re: Topics are broken?

Post by SLGray on October 1st 2017, 7:57 pm

Does this member have a signature:  Jeyne Castamer?


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In progress Re: Topics are broken?

Post by APE on October 1st 2017, 8:31 pm

SLGray wrote:Does this member have a signature:  Jeyne Castamer?
that was the next thing i was going to ask lol



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In progress Re: Topics are broken?

Post by SLGray on October 1st 2017, 8:35 pm

The only thing is on that members other posts in the same topic it does not look messed up.


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In progress Re: Topics are broken?

Post by Kiekie on October 1st 2017, 9:30 pm

APE wrote:
SLGray wrote:Does this member have a signature:  Jeyne Castamer?
that was the next thing i was going to ask lol
Nope! That was one of the first things that came to my mind. But that member doesnt has anything in her signature
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In progress Re: Topics are broken?

Post by SLGray on October 1st 2017, 9:44 pm

Did you install the theme?


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In progress Re: Topics are broken?

Post by APE on October 1st 2017, 10:12 pm

ok try one more thing in your ACP click on Force the basic CSS: YES then save and then see if you still have the problem.



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In progress Re: Topics are broken?

Post by Kiekie on October 2nd 2017, 9:03 am

Forcing the CSS does not solve the problem. Sad
Still no succes!
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In progress Re: Topics are broken?

Post by SLGray on October 2nd 2017, 10:27 am

Did you get the theme from Hitskin? The reason why I ask is that you say it is ModernBB, but I do not see the theme on Hitskin.


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In progress Re: Topics are broken?

Post by Kiekie on October 2nd 2017, 11:28 am

No I built my own theme! I've only done modding to the standard theme that comes with it when you install ModernBB. But the fault isn't in the templates I've edited and isn't in the CSS either :c
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In progress Re: Topics are broken?

Post by APE on October 2nd 2017, 11:36 am

Dose your member have any codes, link's in their profiles ?

If no then please PM me with your URL and a link to that post with the problem and then i will report it and see what our teah team come up with.



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In progress Re: Topics are broken?

Post by Kiekie on October 2nd 2017, 11:44 am

Nope, there are no codes that are clashing with my own. I will send you a PM with the link to my forum. I do not have any problematic topics right now, but I'll send a link to the topic the members report them in!
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In progress Re: Topics are broken?

Post by APE on October 2nd 2017, 11:46 am

Thank you i will hold on until i get your PM and then send a report linking this topic as well Smile



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