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Portal not showing, again.

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Solved Portal not showing, again.

Post by Anzo on October 20th 2017, 11:40 am

A couple days ago I got my problem solved through this topic: http://help.forumotion.com/t154268-my-portal-is-missing

However, today the same issue is back again, not quite sure why. The 'Forum' and 'Portal' navs are only redirecting me to the 'Forum'.

I went to Display > Homepage > Generalities > Forum Redirects to: I tried both Forums and Portal, nothing changed.

The 'Show Portal' option is turned on to Yes.

Both forum and portal have proper links, that is '/forum' and '/portal' respectively.

When I click on Portal it wouldn't take me to the portal, It'd just keeps redirecting me to the Forums.


Last edited by Anzo on November 3rd 2017, 12:11 pm; edited 1 time in total
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Solved Re: Portal not showing, again.

Post by skouliki on October 20th 2017, 12:29 pm

hello
i can view your portal just fine ( for 5 minutes ) without redirecting me
(viewing as a quest)
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Solved Re: Portal not showing, again.

Post by Anzo on October 24th 2017, 7:21 pm

I logged-out to check and it's still not taking me to the portal, but instead keeps redirecting me to the index.
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Solved Re: Portal not showing, again.

Post by skouliki on October 24th 2017, 7:23 pm

@skouliki wrote:hello
i can view your portal just fine ( for 5 minutes ) without redirecting me
(viewing as a quest)
hello i checked again and to me seems ok like above
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Solved Re: Portal not showing, again.

Post by Anzo on October 25th 2017, 10:29 pm

How come I'm the only one experiencing this then?
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Solved Re: Portal not showing, again.

Post by skouliki on October 25th 2017, 10:59 pm

What broswer do you use ? I use chrome
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Solved Re: Portal not showing, again.

Post by Anzo on October 29th 2017, 5:27 pm

I also use Chrome.
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Solved Re: Portal not showing, again.

Post by skouliki on October 29th 2017, 5:31 pm

thats strange sorry i cant help ...
i checked again seems ok as i navigate


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Solved Re: Portal not showing, again.

Post by Anzo on October 31st 2017, 8:47 pm

I see.

Well, I'll figure it out.

Thanks for your help.
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Solved Re: Portal not showing, again.

Post by SLGray on November 1st 2017, 12:17 am

Have you tried other browsers?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Portal not showing, again.

Post by Anzo on November 1st 2017, 7:40 pm

No, I haven't. Most of our users use Chrome so I need to make sure it's all good on this specific browser.

Now that you mention it, it seems OK on other browsers.

I cleared my catch and all of my browsers's data. Issue still exist when I browse through Chrome.
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Solved Re: Portal not showing, again.

Post by skouliki on November 1st 2017, 7:49 pm

i see on your console that this script is causing an error
Code:
http://chat.avacweb.net/v2-0.js
i think that is your chatbox
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Solved Re: Portal not showing, again.

Post by Anzo on November 3rd 2017, 12:11 pm

I deleted my browser and downloaded it again. It seems to be working for the time being.

Thanks for your assistance.
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Solved Re: Portal not showing, again.

Post by skouliki on November 3rd 2017, 12:13 pm

you very welcome
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Solved Re: Portal not showing, again.

Post by Draxion on November 3rd 2017, 2:34 pm

Problem solved & topic archived.
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Don't forget to mark the topic as when the issue is resolved. This helps the staff greatly.
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