The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

My forum account is hacked

View previous topic View next topic Go down

Solved My forum account is hacked

Post by Nesarin Thottam on November 11th 2017, 2:00 pm

My version of the forum is phpBB. I cannot open my account. If I click forgot password,it asks email. I have given the email also. But it says that it does not match with the original. Someone hacked my account. I have deleted the hackers account. I can't enter with my account. I can't able to post in the forum. What shall I do? Please Help me.

Nesarin Thottam
New Member

Posts : 3
Reputation : 1
Language : Tamil

Back to top Go down

Solved Re: My forum account is hacked

Post by Aomine on November 11th 2017, 2:04 pm

Hi there,

Welcome to the Official English Support Forum. Smile

Read and Follow this tutorial - http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password
avatar
Aomine
Forum Reviewer
Forum Reviewer

Male Posts : 2258
Reputation : 279
Language : English & Tagalog
Location : Philippines

Back to top Go down

Solved Re: My forum account is hacked

Post by Nesarin Thottam on November 11th 2017, 2:08 pm

Thanks for your reply Sir. I have already read this link. What the problem is ....if i give my email,it doesn't open. It shows that the given email id does not match with your original account. what shall i do?

Nesarin Thottam
New Member

Posts : 3
Reputation : 1
Language : Tamil

Back to top Go down

Solved Re: My forum account is hacked

Post by APE on November 11th 2017, 2:09 pm

send me a PM with the following:

Your Email address:
Your Username on the forum:
Forum address:
New Email address:

Note: the new Email address must be one never used on a forumotion forum before and you have never gave it out to any one.
You must only do this by PM.

I will then send this on to our team.

EDIT:

The topic was posted in the wrong section,
so I have moved it to the correct section
.
Please read our forum rules: ESF General Rules



avatar
APE
Manager
Manager

Male Posts : 10991
Reputation : 1031
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: My forum account is hacked

Post by Nesarin Thottam on November 11th 2017, 2:51 pm

I 'm sorry sir. I'm new to this forum.So I don't know where to post this letter.

Nesarin Thottam
New Member

Posts : 3
Reputation : 1
Language : Tamil

Back to top Go down

Solved Re: My forum account is hacked

Post by Aomine on November 11th 2017, 2:58 pm

@Nesarin Thottam wrote:I 'm sorry sir. I'm new to this forum.So I don't know where to post this letter.

As what APE said, you should fill-up this format and send it to him via PM - (APE)

Code:
Your Email address:
Your Username on the forum:
Forum address:
New Email address:
avatar
Aomine
Forum Reviewer
Forum Reviewer

Male Posts : 2258
Reputation : 279
Language : English & Tagalog
Location : Philippines

Back to top Go down

Solved Re: My forum account is hacked

Post by APE on November 11th 2017, 3:10 pm

Thank you for your help @Aomine I am dealing with this member by PM now Wink



avatar
APE
Manager
Manager

Male Posts : 10991
Reputation : 1031
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: My forum account is hacked

Post by APE on November 11th 2017, 3:22 pm

@Nesarin Thottam i have sent you a PM
you will need to keep looking in the tools at the top of the forum for a orange You have new Messages
it will show here in the screen shot



avatar
APE
Manager
Manager

Male Posts : 10991
Reputation : 1031
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: My forum account is hacked

Post by APE on November 11th 2017, 4:03 pm

Just to be Clear to all members.

We can only change Founders account passwords when hacked
We can not change any other Data to any other account's
The founder / Admin of the forum can do this for you.

We have no power over members account's and only founders should make a report if the founders account has a problem.

Thank you for your understanding.

Case Closed @Nesarin Thottam if you still have problems i will help you by PM only.



avatar
APE
Manager
Manager

Male Posts : 10991
Reputation : 1031
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum