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Forum bug-all guests can't allow accounts to apply (please help!!!!!)

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Solved Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by twhkmo on November 13th 2017, 2:06 am

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://i62.servimg.com/u/f62/19/39/08/47/uioyoa11.jpg
Who the problem concerns : All members
Forum link : http://twhkmo.666forum.com/

Description of problem

i think that is forum system problem (bug).
All guests can't apply to become our forum members recently.
The forum registration system can't allow an account to apply.

when guest(even me) apply a new account.it's always show up 1, then 2. (screenshot 1 and 2)
and repeat again and again 1+2 situation.
there's no one can apply a new account successfully these day.
please revise,thank you so much!!
our forum: http://twhkmo.666forum.com/
you all can try to apply a new account,so that can understand the problem.thanks again.


Last edited by twhkmo on November 18th 2017, 10:37 pm; edited 1 time in total
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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by SLGray on November 13th 2017, 2:19 am

If you have these, please turn them off and check if the issue disappears:

  • JavaScripts (JavaScript Management)
  • modified templates (force default templates)
  • customized CSS (force default CSS)


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Never post your email in public.

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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by twhkmo on November 13th 2017, 2:24 am

@SLGray wrote:If you have these, please turn them off and check if the issue disappears:

  • JavaScripts (JavaScript Management)
  • modified templates (force default templates)
  • customized CSS (force default CSS)

ok,i will try.
i can approve new account on 10-30.
and i didn't add any new JavaScripts/css or anything...><
thank you~
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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by SLGray on November 13th 2017, 2:26 am

Also turn of the forum widgets.


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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by twhkmo on November 13th 2017, 2:35 am

i try...still the same problem...
it didn't work....
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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by SLGray on November 13th 2017, 9:33 am

So turning off the things I posted did not help?


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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by twhkmo on November 13th 2017, 9:48 am

@SLGray wrote:So turning off the things I posted did not help?

i just try again(second time-turn of some widgets), and it seems works...
and i will ask my friend to try to apply a new account.
if ok,i think that's no problem on our forum.
and thank you so much.
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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by APE on November 13th 2017, 11:03 am

Okay I have tested your site and I made a Account in the name of "support staff" with no problems at all.

Please can you delete the account made now the problems have been fixed Wink



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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by SLGray on November 13th 2017, 8:01 pm

So turning off forum widgets resolved the issues? If yes, do you have customized widgets?


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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by twhkmo on November 17th 2017, 6:29 pm

@APE wrote:Okay I have tested your site and I made a Account in the name of "support staff" with no problems at all.

Please can you delete the account made now the problems have been fixed Wink

thank you so much APE
i check forum and my friend try to apply. It's WORK!!
THANKS A LOT!! i will remark the post and delete the account.
you are so sweet(try to apply ).
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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by twhkmo on November 17th 2017, 6:43 pm

@SLGray wrote:So turning off forum widgets resolved the issues? If yes, do you have customized widgets?

in fact, i try all the forum widgets.
because i didn't have customized widgets before.(there was no problems before.but it's problem now)
i find widget "widgeo" , that is a popular widget making forum bug now.
widgeo => http://www.widgeo.net/
i don't know why it was no problem before and become problem now.
i added this widgets about 1 year ago without any problems.
and i didn't customize any widgets recently...
so just give a case for you all...
thank you so much for helping me.
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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by SLGray on November 17th 2017, 7:11 pm

If this ios solved, please click the green solved button above the topic.


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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by twhkmo Yesterday at 10:36 pm

@SLGray wrote:If this ios solved, please click the green solved button above the topic.

ok, thank you so much!!
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Solved Re: Forum bug-all guests can't allow accounts to apply (please help!!!!!)

Post by brandon_g Today at 1:42 am

Topic solved & archived ~ brandon_g
Please read our forum rules: ESF General Rules


Remember to mark your topic when a solution is found.
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