The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

5 posters

Go down

Solved [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by nitroengine Thu Jan 25 2018, 09:50

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox, Safari
Who the problem concerns : All members
When the problem appeared : This problem occured while attempting to access the forum around 1:20am CST
Forum link : https://www.coxengineforum.com

Description of problem

While attempting to reach my forum earlier this morning (around 1:20am), I was presented with a "connection not secure" warning by my browser (Firefox). Checking the details revealed that the SSL certificate had expired on Thursday, January 25, 2018 at 1:08:32am CST. Knowing that it's renewal was coming up (didn't remember the exact date), I bypassed all the security warnings and headed to the Admin panel to renew it. Once on the page in the admin panel, I see that is says the SSL certificate is still active for the next 15 days, with no options for renewal.

I also tried to connect to the forum using Safari (screenshot) and the Safari app on my iPhone. Also displaying a security warning.

The forum was loading correctly within the hour before, and no changes were made in the Admin panel within that time.

[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Ssl_110

[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Ssl_210

I understand this is an "early report" and some of these things tend to "resolve themselves", thought I better get this out there now just in case it needs further attention. My forum is used by a wide age group, including many older members who are often scared away by these kinds of security messages.

Thank you, Jacob (Cox Engine Forum Administrator)
nitroengine
nitroengine
Forumember

Male Posts : 27
Reputation : 1
Language : English

http://coxenginecollection.forumakers.com

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by abeona Thu Jan 25 2018, 09:59

I'm having this problem, too. Sad https://www.petmousefanciers.com
avatar
abeona
New Member

Female Posts : 7
Reputation : 1
Language : English
Location : USA

http://petmousefanciers.forumotion.com

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by SLGray Thu Jan 25 2018, 10:32

Could you post a screenshot of AP > Misc. > Credits Management?  So we can see the exact date you purchased it.


[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51464
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by nitroengine Thu Jan 25 2018, 10:40

Thanks for the reply,

Here is a screenshot of my recent history. It shows it was installed on February 10, 2017 at 5:01am

[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Cox_en10

-Jacob
nitroengine
nitroengine
Forumember

Male Posts : 27
Reputation : 1
Language : English

http://coxenginecollection.forumakers.com

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by richard liggins Thu Jan 25 2018, 10:41

same issue
[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Xxx10

[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Save10


Last edited by richard liggins on Thu Jan 25 2018, 10:53; edited 1 time in total
richard liggins
richard liggins
Forumember

Posts : 166
Reputation : 0
Language : english

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by SLGray Thu Jan 25 2018, 10:43

Try this:  Clear your browser's cache and history.


[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51464
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by The Godfather Thu Jan 25 2018, 10:48

Hello everybody,

Thank you for your reports, our team is already aware of this problem, the technicians are working on it. We’ll inform you as soon as the problem is solved.

We apologize for the inconvenience and thank you for your understanding.
:rose:
The Godfather
The Godfather
Administrator
Administrator

Posts : 5104
Reputation : 831

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by nitroengine Thu Jan 25 2018, 10:49

SLGray wrote:Try this:  Clear your browser's cache and history.

Had no effect, still showing the SSL Certificate is expired.

I'm having the same issue on all computers, browsers and devices (including a smartphone with a different network connection).

The Godfather wrote:Hello everybody,

Thank you for your reports, our team is already aware of this problem, the technicians are working on it. We’ll inform you as soon as the problem is solved.

We apologize for the inconvenience and thank you for your understanding.
:rose:

Thank you for letting us know.


Last edited by nitroengine on Thu Jan 25 2018, 10:50; edited 1 time in total
nitroengine
nitroengine
Forumember

Male Posts : 27
Reputation : 1
Language : English

http://coxenginecollection.forumakers.com

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by SLGray Thu Jan 25 2018, 10:49

@The GodFather  does this affect all forums, because my forums load fine?


[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51464
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by The Godfather Thu Jan 25 2018, 10:54

SLGray wrote:@The GodFather  does this affect all forums, because my forums load fine?

No, only some of them Wink
The Godfather
The Godfather
Administrator
Administrator

Posts : 5104
Reputation : 831

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by SLGray Thu Jan 25 2018, 10:56

Thanks for letting us know about it.


[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51464
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by richard liggins Thu Jan 25 2018, 10:58

Thank you Godfather I look forward to getting back on line
richard liggins
richard liggins
Forumember

Posts : 166
Reputation : 0
Language : english

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by The Godfather Thu Jan 25 2018, 11:03

Good news, we found the source of the problem. A patch is being implemented :wouhou:




Edit : Hotfix deployed online. Everything is ok now Very Happy

I just checked all the complainants forums in this topic and all respond normally without any SSL alerts. Cool

Thank you Victory
The Godfather
The Godfather
Administrator
Administrator

Posts : 5104
Reputation : 831

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by richard liggins Thu Jan 25 2018, 11:48

Thank you for your prompt work at sorting this out its appreciated

Richie
richard liggins
richard liggins
Forumember

Posts : 166
Reputation : 0
Language : english

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by nitroengine Thu Jan 25 2018, 11:49

Thank you very much for the help. [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" 2887095414

Everything seems to be back to normal. No more SSL issues. thumright

nitroengine
nitroengine
Forumember

Male Posts : 27
Reputation : 1
Language : English

http://coxenginecollection.forumakers.com

Back to top Go down

Solved Re: [Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active"

Post by SLGray Thu Jan 25 2018, 19:39

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


[Only Topic]SSL certificate detected as "Expired" - Admin panel shows "Active" Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51464
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum