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Steadily being logged out and redirected mobile site

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Solved Steadily being logged out and redirected mobile site

Post by Derp-chan on February 11th 2018, 1:41 am

Lately my tablet and phone will always take me to the mobile site when it never used to. It'll go to desktop if I pick the option, but that only sticks around till I close the tab. Once I go back (even a minute later) it's mobile again. When this started happening I also started running into login issues. I have "keep me logged in" ticked, but after a short period I get logged out and have to keep logging back in. Users have confirmed both issues on mobile devices, and the log out issue on desktop as well

Hoping there's a fix cause activity has plunged lately, and I didn't have these issues till topic'it started getting advertised, and I've used the same devices with neither problem before then.


Last edited by Derp-chan on February 11th 2018, 1:58 pm; edited 1 time in total
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Solved Re: Steadily being logged out and redirected mobile site

Post by APE on February 11th 2018, 2:42 am

Hello and Thank you for reporting this today.

I have seen one other member also reported this to us.
What I have asked the other member is to un tick the "keep me logged in" Clear the browser cookies and cache then log in.

make a post then log out and then re tick the "keep me logged in" again then log in.
This sometimes helps our system remember your settings.

If this don't work please post back and I will be happy to make a report.



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Solved Re: Steadily being logged out and redirected mobile site

Post by SLGray on February 11th 2018, 8:06 am

Also are you using the Topic'It app? If yes, you need to visit their support forum: https://support.topicit.net/ ,


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Steadily being logged out and redirected mobile site

Post by Derp-chan on February 11th 2018, 1:58 pm

Not using the app. It's just that the issue didn't seem start happening until I started seeing the app being advertised.

However APE's suggestion has worked for now, did it on my tablet and several hours later I'm still logged in and on the desktop version. Bit of a complicated workaround for someone just trying to browse, but hopefully my members won't mind.
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Solved Re: Steadily being logged out and redirected mobile site

Post by Luffy on February 11th 2018, 3:03 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules



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