OMG I just delete 200 users
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brandon_g
azwiz
6 posters
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OMG I just delete 200 users
Accidentally . Is there a way to undo it ?
I think not .
I was looking at the inactive users list . Clicking off the ones I did not want to send a message to . Then I realized I had deleted them .
OH SHYT .
Please respond .
Is there anyway to fix this ? AARRGG .
I think not .
I was looking at the inactive users list . Clicking off the ones I did not want to send a message to . Then I realized I had deleted them .
OH SHYT .
Please respond .
Is there anyway to fix this ? AARRGG .
Re: OMG I just delete 200 users
Can I perform a restore ?
179 to be exact
Okay thankyou .
Now I have another problem .
I cannot locate my founders tools . info for my forum
The log in for the utilities has a different forum in it . A forum that I created and abandoned years ago . When I tryy to enter my current forum info . it tells me it is wrong and continues t display the abandon forum
please help
179 to be exact
brandon_g wrote:Hello,
If you do a restore in the forum utilities, it should bring back the users back. Just choose the members and posts restore.
Note: Restoring the forum in this way will also bring back any deleted posts and such.
-Brandon
mpelmmc wrote:Hello,
Complementing Brandon's answer I'd like to give you this link for further information
https://help.forumotion.com/t9692-the-utilities-backup-and-restore
Greetings.
Okay thankyou .
Now I have another problem .
I cannot locate my founders tools . info for my forum
The log in for the utilities has a different forum in it . A forum that I created and abandoned years ago . When I tryy to enter my current forum info . it tells me it is wrong and continues t display the abandon forum
please help
Last edited by azwiz on February 20th 2018, 5:06 pm; edited 2 times in total
Re: OMG I just delete 200 users
Hello,
If you do a restore in the forum utilities, it should bring back the users back. Just choose the members and posts restore.
Note: Restoring the forum in this way will also bring back any deleted posts and such.
-Brandon
If you do a restore in the forum utilities, it should bring back the users back. Just choose the members and posts restore.
Note: Restoring the forum in this way will also bring back any deleted posts and such.
-Brandon
Remember to mark your topic when a solution is found.
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Re: OMG I just delete 200 users
Hello,
Complementing Brandon's answer I'd like to give you this link for further information
https://help.forumotion.com/t9692-the-utilities-backup-and-restore
Greetings.
Complementing Brandon's answer I'd like to give you this link for further information
https://help.forumotion.com/t9692-the-utilities-backup-and-restore
Greetings.
Re: OMG I just delete 200 users
I am in the utilities for the other forum . I don't want to be there . what should i do ?
If i need to delete that forum i will . can i do it in the utilities ?
the name of the other forum is
the desert tour
http://thedeserttour.forumotion.com/
I am seriously at a loss .
please help
okay nevermind about the log in for the desert tour
i am in the utilities with
https://www.valleyofthesuncc.com/
tried every password i can think of
If i need to delete that forum i will . can i do it in the utilities ?
the name of the other forum is
the desert tour
http://thedeserttour.forumotion.com/
I am seriously at a loss .
please help
okay nevermind about the log in for the desert tour
i am in the utilities with
https://www.valleyofthesuncc.com/
tried every password i can think of
Re: OMG I just delete 200 users
Hello @azwiz
Please can you post me a link of the forum you are having the problem with.
No need to quote me just post the link.
Please can you post me a link of the forum you are having the problem with.
No need to quote me just post the link.
Re: OMG I just delete 200 users
https://www.valleyofthesuncc.com/
I would like to perform a restore for this forum please .
I can't remember my password .
I would like to perform a restore for this forum please .
I can't remember my password .
Re: OMG I just delete 200 users
Hi,
If you cannot recall your password, please take a look at this article: https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
If you cannot recall your password, please take a look at this article: https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
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Re: OMG I just delete 200 users
PM received.
So the issue is that you can not log into the utilities only?
So the issue is that you can not log into the utilities only?
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Re: OMG I just delete 200 users
yes I cannot get into my utilities account .
I accidentally deleted 176 members . I am trying not to panic .
I would like to perform a forum restore .
could you help me with that please ?
I may also need some guidance in the restore . To do it properly
PLEASE !
I accidentally deleted 176 members . I am trying not to panic .
I would like to perform a forum restore .
could you help me with that please ?
I may also need some guidance in the restore . To do it properly
That was the reason for the PMSLGray wrote:PM received.
So the issue is that you can not log into the utilities only?
PLEASE !
Re: OMG I just delete 200 users
The above warning is from trying to sign into the wrong details too many times. It is a security feature to prevent hacking. I recommend waiting for the staff member who you pmed to help you before trying to login anymore.
-Brandon
-Brandon
Remember to mark your topic when a solution is found.
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Re: OMG I just delete 200 users
I have replied to your PM.
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You need one post to send a PM.
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When your topic has been solved, ensure you mark the topic solved.
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Re: OMG I just delete 200 users
I was finally able to get into the utilities .
I attempted to restore all the lost users . That used to work a few years ago . I remember using it . It restored them then .
But I'm afraid this time they are gone . My attempts have been futile .
This is actually very depressing . 289 users . Now 125 . I lost 164 in about 1 minute .
Seriously I was thinking I was removing them from a list . But I was deleting them entirely .
And I can't get them back . Not a trace of them . UGH .
Why does the restore users feature not work anymore ?
I attempted to restore all the lost users . That used to work a few years ago . I remember using it . It restored them then .
But I'm afraid this time they are gone . My attempts have been futile .
This is actually very depressing . 289 users . Now 125 . I lost 164 in about 1 minute .
Seriously I was thinking I was removing them from a list . But I was deleting them entirely .
And I can't get them back . Not a trace of them . UGH .
Why does the restore users feature not work anymore ?
Re: OMG I just delete 200 users
If you did do a restore, reysn your forum: AP > General > Forum> Configuration
Scroll to the very bottom.
Scroll to the very bottom.
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When your topic has been solved, ensure you mark the topic solved.
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Re: OMG I just delete 200 users
Please remember a backup/ restore of your forum can take up to 4 to 5 hours to fully install on your forum so please be patient.
Re: OMG I just delete 200 users
I am being patient . The restore feature process was very quick . There was nothing it could find to restore .
Re: OMG I just delete 200 users
APE wrote:what kind of backup did you do ?
First I attempted a fullback up .
I immediately got this error report .
So I then tried the messages and users . That seemed to take . But only lasted about 1 minute .
Tried that again . same results .
resynched it .
Remains 125 users . Still no sign of the 164 I lost . To equal 289 . 14 pages . Now 7 .
Basically I am screwed . The utilities don't work . I know there are no guarantees . But it worked before . Why not now ?
Re: OMG I just delete 200 users
You only needed to do a members and post backup not a full backup.
If the problem still shows tomorrow then I will make a report for you.
If the problem still shows tomorrow then I will make a report for you.
Re: OMG I just delete 200 users
APE wrote:You only needed to do a members and post backup not a full backup.
If the problem still shows tomorrow then I will make a report for you.
Yes . Thank you .
Re: OMG I just delete 200 users
Are you picking a date that contains the members you deleted?
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Re: OMG I just delete 200 users
All this time i have been confident that you in support will fix this . This is sounding like it may not happen ?
Re: OMG I just delete 200 users
Did you delete these accounts by going here: AP > Users & Groups > Users > Handle Users?
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Re: OMG I just delete 200 users
SLGray wrote:Did you delete these accounts by going here: AP > Users & Groups > Users > Handle Users?
Yes that is what I have said from the first post .azwiz wrote:
I was looking at the inactive users list . Clicking off the ones I did not want to send a message to . Then I realized I had deleted them .
Re: OMG I just delete 200 users
Ok. Those accounts means that the members had not even logged in or their accounts were not activated.
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Re: OMG I just delete 200 users
SLGray wrote:Ok. Those accounts means that the members had not even logged in or their accounts were not activated.
No not true . They had originally activated their accounts . These accounts were not required to post . But likely were apt to visit periodically to get some information , read a memorial , etc .
There were friends that trusted that they had a safe account at my website forever . I blew that . It was a total space out that I didn't realize that I was deleting them .
I now have lost them . I have no record of who they were at all .
I suppose that by deleting them the way I did . That there is no recovery possible ? Correct ?
Inactive maybe . But still significant . And a huge mistake and loss on my part .
Re: OMG I just delete 200 users
If you have social media accounts for your forum, you could post an announcement on the situation. Also post one on your forum.
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