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Post by steventruman March 10th 2018, 15:32

I'm in the middle of building a new forum, It come to light that members are trying to register but are being told the user name is already taken when i know it has not?
Any ideas on this?
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In progress Re: Members posts not showing

Post by mpelmmc March 10th 2018, 17:15

Hello,

Some usernames and emails are blocked because the system recognizes them as spammers. This does not only applies to your forum, but to all Forumotion forums.

Ask the users to try registering with another email address and/or another username. If they try with several emails/usernames you may have blocked those in ACP(Admin Control Panel) > General > Censoring > Username censoring > Users Censoring > Users Censoring.

Greetings.
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Post by SLGray March 10th 2018, 19:31

How is the issue related to the topic title?


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Post by steventruman March 11th 2018, 20:34

Ignore the topic title i was in the middle of righting a post when i realised it wasn't the problem and forgot to change it.
The name im trying to register is Steve and the email address works ok if i try a different user name.
Ive also tried changing the Admin name to Steve but it just keeps going back to admin?
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In progress Re: Members posts not showing

Post by mpelmmc March 11th 2018, 20:39

I have any problems with changing my username to Steve.

Members posts not showing 9b986a49e4e00a7e99cf7e14de81eb77

Maybe you have it censored on ACP => General => Censoring => Username censoring?
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In progress Re: Members posts not showing

Post by SLGray March 11th 2018, 21:21

Check here:  AP > Users & Groups > Users > Inactive Users

Please change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.
Please read our forum rules:  ESF General Rules


Members posts not showing Slgray10

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Post by brandon_g March 11th 2018, 21:43

Hello,

You could also try going to ACP (Admin panel)-->General-->Security-->Dis allow usernames with the most commonly used usernames--> Tick to no and save. This should lower the critieria that our spam system follows to the bare basic spam list. It makes it less likely you will get the above error when people register. It may still happen, but it lowers the chance of it happening.

As for the not allowing the username to change, that is odd as usually the spam system does not prevent admins from manually changing users, to anything even ones in the spam system. It seems odd it won't all you to change it.

-Bramdon


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In progress Re: Members posts not showing

Post by steventruman March 11th 2018, 22:37

I know how to change the user name.
I can change the Admin username to Steve and it works ok, I then change it back to Admin and try to register the user name Steve again but it still says its in use even through i know its not.
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In progress Re: Members posts not showing

Post by SLGray March 11th 2018, 22:40

SLGray wrote:Check here:  AP > Users & Groups > Users > Inactive Users


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Post by TheCrow March 11th 2018, 22:41

By renaming the member as Steve, and then changing it, it's like you're saying the forum I am Steve but I changed my name, so the name Steve is held for Admin. If you register as Stevenn and then change it via Admin Panel, I think you'd be just fine!
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In progress Re: Members posts not showing

Post by steventruman March 11th 2018, 22:42

Its ok thanks for the help i've manged to sort it now. Very Happy
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Post by TheCrow March 11th 2018, 22:43

So this is now solved?
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