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Latest topics disappear for members after buy advanced package

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Solved Latest topics disappear for members after buy advanced package

Post by Guest on April 11th 2018, 5:20 am

Technical Details

Forum version : #PunBB
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://i62.servimg.com/u/f62/19/88/84/15/faq10.png
Who the problem concerns : All members
When the problem appeared : 3 days
Forum link : http://raovat.5forum.net/

Description of problem

I have bought advanced package, installed the SSL but SSL still doesn't work until now. The important thing is the latest topics part accidentally disappear after install SSL even I didn't make any chance on code.

As a guest, I still can see the latest topics part but when I login it disappear, other members too.


This one is the one before issue:





This one is after the issue:






Please help me solve this.

Thank you,


Last edited by larryvv on April 11th 2018, 5:26 am; edited 1 time in total (Reason for editing : ssl,advanced package,latest topics,)

Guest
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Solved Re: Latest topics disappear for members after buy advanced package

Post by SLGray on April 11th 2018, 8:24 am

Your SSL license is not activate.  After you purchase it, you have to go back and set it up.


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Never post your email in public.

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Solved Re: Latest topics disappear for members after buy advanced package

Post by Guest on April 11th 2018, 8:59 am

@SLGray wrote:Your SSL license is not activate.  After you purchase it, you have to go back and set it up.




I have set up it right after I bought the package. Since 9th April till now.
The SSL doesn't work as well as the latest topic disappear with members without reason.

Is there anyone help me check what happen?

Thank you : ((

Guest
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Solved Re: Latest topics disappear for members after buy advanced package

Post by brandon_g on April 11th 2018, 2:04 pm

Hello,

It is normal for the ssl certificate to take a few days to show up, as it takes a few bussiness days to install it.

As for the widget, did you check in ACP (Admin panel)-->Module-->Forum Widgets Management to see if it still shows as enabled there?

-Brandon


Remember to mark your topic when a solution is found.
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Solved Re: Latest topics disappear for members after buy advanced package

Post by Guest on April 11th 2018, 4:34 pm

@brandon_g wrote:Hello,

It is normal for the ssl certificate to take a few days to show up, as it takes a few bussiness days to install it.

As for the widget, did you check in ACP (Admin panel)-->Module-->Forum Widgets Management to see if it still shows as enabled there?

-Brandon
The SSL is working now.

But the issue is still here.

The point is when I activated the SSL, the latest topics disappear for forum members. Before doing that it still worked normally without any changing inside.

I have copied and paste all the code to another forum and the theme work normally though I logged in, the latest topic widget is still appear.

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Solved Re: Latest topics disappear for members after buy advanced package

Post by Luffy on April 11th 2018, 5:09 pm

Hello,

I can see the widget just fine! scratch



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Solved Re: Latest topics disappear for members after buy advanced package

Post by Guest on April 11th 2018, 5:13 pm

@Luffy wrote:Hello,

I can see the widget just fine! scratch
This is the setting

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Solved Re: Latest topics disappear for members after buy advanced package

Post by Guest on April 11th 2018, 5:14 pm

yes, but when Logged in as a member, it disappear @@

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Solved Re: Latest topics disappear for members after buy advanced package

Post by SLGray on April 11th 2018, 7:05 pm

I mean this for the SSL certificate:


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Solved Re: Latest topics disappear for members after buy advanced package

Post by brandon_g on April 11th 2018, 7:58 pm

I do not see why an ssl certificate would make it disappear?

Try removing the widget and then re activating again and see if that helps.


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Solved Re: Latest topics disappear for members after buy advanced package

Post by SLGray on April 11th 2018, 8:59 pm

When I login, I see this:

Is the recent topic widget set for guests only?


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Never post your email in public.

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Solved Re: Latest topics disappear for members after buy advanced package

Post by Guest on April 12th 2018, 9:47 am

@SLGray wrote:When I login, I see this:

Is the recent topic widget set for guests only?






There are 3 tables, so this is the recent topics widget which should be appeared for all users. If there is something happen caused it to appear only for guests then how to check or adjust it then? Since I'm not very familiar with this.

Thank you!

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Solved Re: Latest topics disappear for members after buy advanced package

Post by SarkZKalie on April 12th 2018, 9:58 am

Could you please provide a test account here?
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Solved Re: Latest topics disappear for members after buy advanced package

Post by brandon_g on April 12th 2018, 3:26 pm

larryvv wrote:
@Luffy wrote:Hello,

I can see the widget just fine! scratch
This is the setting

To check the permissions for the latest topics, simply click the eye icon, then make sure everything is ticked.


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Solved Re: Latest topics disappear for members after buy advanced package

Post by Guest on April 15th 2018, 3:45 pm

solved! Thank you guys!

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Solved Re: Latest topics disappear for members after buy advanced package

Post by APE on April 16th 2018, 7:09 pm

Please remember that when you turn on your SSL certificate on your forum you have to make sure all your links and images are all HTTPS or they will not work right on your forum.
our system will update all the ones hosted on our end but things hosted out of our system will not change.

Problem solved & topic archived.
Please read our forum rules: ESF General Rules



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