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Stop monthly payment

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In progress Stop monthly payment

Post by Paulostge on April 16th 2018, 12:32 am

It does not work and shows me the following message.


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In progress Re: Stop monthly payment

Post by SLGray on April 16th 2018, 12:34 am

Are you wanting to stop the transaction, or it is not working?


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In progress Re: Stop monthly payment

Post by brandon_g on April 16th 2018, 12:34 am

Hello,

Are you doing it through paypal or where are you trying to make the request?


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In progress Re: Stop monthly payment

Post by Paulostge on April 16th 2018, 12:37 am

I want to stop it and it does not work...

As soon as I press DELETE is delayed and finally does not take me to the free package

Control Panel:







Last edited by Paulostge on April 16th 2018, 12:45 am; edited 1 time in total
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In progress Re: Stop monthly payment

Post by Paulostge on April 16th 2018, 12:38 am

-Delete-

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In progress Re: Stop monthly payment

Post by SLGray on April 16th 2018, 12:49 am

What happens when you place your cursor over the free package option?  Can you click it?


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In progress Re: Stop monthly payment

Post by Paulostge on April 16th 2018, 12:49 am

There is option Stop the monthly payment of the package but it does not work
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In progress Re: Stop monthly payment

Post by Paulostge on April 16th 2018, 12:51 am

@SLGray wrote:What happens when you place your cursor over the free package option?  Can you click it?

I write Delete loads with delay and in the end it turns out this

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In progress Re: Stop monthly payment

Post by brandon_g on April 16th 2018, 12:53 am

It might be a bug. I will mark this pro admin and make a report.

Meantime you should be able to cancel via paypal directly I believe.

-Brandon


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In progress Re: Stop monthly payment

Post by The Godfather on April 17th 2018, 11:09 am

@Paulostge wrote:It does not work and shows me the following message.



hello @Paulostge

this problem has been fixed, you should not have it anymore. thank you for trying again and confirm if it's ok for you.

We apologize for any inconvenience
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In progress Re: Stop monthly payment

Post by Paulostge Yesterday at 9:40 pm

The problem continues



translate:


Error

An error occurred.
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