Contact by email

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Solved Contact by email

Post by Guardian-Angel on May 10th 2018, 2:21 am

Hello

I tested contacting my username by email by way of the email icon under my username, and I am not receiving the emails. Is there something I'm missing? It also doesn't work if I use the contact by email by going to the profile. Thanks.
















Last edited by Guardian-Angel on May 16th 2018, 5:30 pm; edited 1 time in total
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Solved Re: Contact by email

Post by brandon_g on May 10th 2018, 3:39 am

Hello,

Did you check your spam folder?


Remember to mark your topic when a solution is found.
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Solved Re: Contact by email

Post by Guardian-Angel on May 10th 2018, 6:08 pm

I had already checked my spam folder several times. I had another registered member send an email by using the icon under my avatar and also by going to profiles, email. She received confirmation of both emails sent. I did not receive anything.
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Solved Re: Contact by email

Post by SLGray on May 10th 2018, 7:22 pm

Do you have the correct email in your profile?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Contact by email

Post by Guardian-Angel on May 14th 2018, 8:41 pm

I have the correct email in the profile. I have not had time to revisit this problem.

I will delete the email and try using a different email. Not sure why that would make a difference but I'll delete history and cookies, and re insert the old email.

Thanks.
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Solved Re: Contact by email

Post by Guardian-Angel on May 16th 2018, 5:30 pm

The email that was not working was a @outlook.com email. I changed it to a @gmail.com address, tested it, and now it's fine.

I'm not sure why it won't accept the outlook.com email, but I have to switch everything to gmail.

Thanks for your help.

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Solved Re: Contact by email

Post by Draxion on May 16th 2018, 7:05 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


NEVER provide your founder's account or email
Please provide forum's URL when dealing with design and appearance issues
Don't forget to mark the topic as when the issue is resolved. This helps the staff greatly.
PM Support is prohibited!
TOS | General Rules | FAQ | Tricks & Tips | Latest Updates | Introduce Yourself

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