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Logging In Problems

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Logging In Problems

Post by Higure on July 15th 2008, 8:35 am

I have a forum- http://higure-subs.heavenforum.org/index.htm and I have a user who is unable to log in until she's tried multiple times, and then it logs her out frequently. It's a real bummer since she's a big part of the forum, she's on our staff, but its hard for her to get on and stay in contact with us through the forum, which was its intended purpose.

Is there anything you can do, or anything that I can do to fix this problem so that she can post freely?

ps. Sorry if there is already a thread asking and answering this, or if I posted this in the wrong place.

thanks
-Higure

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Re: Logging In Problems

Post by KirbySB on July 15th 2008, 10:06 am

It is possible to send an e-mail to the user so they can change their password.

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Re: Logging In Problems

Post by Higure on July 15th 2008, 10:31 am

we've already tried having her change her password

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Re: Logging In Problems

Post by melodiccolor on July 15th 2008, 9:25 pm

Since the server started having some problems a few weeks ago, several people have reported this problem, including me.

It seems to come and go. But godfather anounced they just got a new server online. So have her try now, and see if the problem is resolved.

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Re: Logging In Problems

Post by Higure on July 16th 2008, 3:27 am

well, the thing is she's been having this problem since she joined, which was months ago. So its not like it JUST started, but hopefully it'll fix itself.

While I'm here, if anyone happens to know how to change someone's post count number from the admin panel, please let me know. (I thought I saw that option once but can't find it now)

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Re: Logging In Problems

Post by Moejander on June 23rd 2011, 5:37 pm

As an admin, I am unable to log in. I'm not sure if it is the username or password which is wrong, but I cannot re-set it. Help Please!!! Sad

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Re: Logging In Problems

Post by Base on June 23rd 2011, 5:38 pm

Please don't bump old topics, if you require help please open up a new topic instead. Wink

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