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Credits problem

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Solved Credits problem

Post by normaldz on April 17th 2010, 2:06 pm

Hi,
I have bought 1600 credit to get a domain name this morning but I'm seeing that I have a minus 1600.
It shows that I have bought the domain twice which costs 3200 then the added credit is +1600.
The domain name is not yet activiated but I was wondering why before buying anything I have 0 (zero) credit then after buying it became -1600(minus)?
Thanks.


Last edited by normaldz on June 1st 2010, 1:08 pm; edited 1 time in total (Reason for editing : solved)

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Solved Re: Credits problem

Post by Sanket on April 17th 2010, 4:41 pm

Just wait for a couple of days, it shall be fine then.

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Solved Re: Credits problem

Post by normaldz on April 19th 2010, 12:42 pm

Thanks for the answer.
indeed today the new domain is working which is great.
However, I still have minus 1600 in my credit.
How come?
I want to buy more space but if this is forcing me to add more balance just to get back to the zero then the cost wouldn't be the same?
So what's the deal about it?

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Solved Re: Credits problem

Post by normaldz on April 20th 2010, 5:08 pm

Sorry to bump this up but is there anything I can do about it?
I really want to buy extra space but if this is the case I would consider refraining.

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Solved Re: Credits problem

Post by MrMario on April 20th 2010, 11:09 pm

Contact Typlo about this issue.

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Solved Re: Credits problem

Post by normaldz on April 25th 2010, 8:17 am

@MrMario wrote:Contact Typlo about this issue.

Thanks , I already did but no answer at the moment.

I'm really worried about this issue now and thinking to move the forum out before getting involved more.

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Solved Re: Credits problem

Post by MrMario on April 25th 2010, 4:20 pm

Typlo returns tomorrow so send him a new PM then.

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Solved Re: Credits problem

Post by normaldz on April 29th 2010, 11:16 am

Hi, sorry to bump this up but no answer from Typlo after PMing him again.
Any clue?

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Solved Re: Credits problem

Post by normaldz on May 6th 2010, 5:15 pm

Alright.. dosen't this deserve an answer?

Thanks.

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Solved Re: Credits problem

Post by MrMario on May 6th 2010, 5:47 pm

Can you provide me the link to the forum this is happening so that I can forward it to Typlo?

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Solved Re: Credits problem

Post by normaldz on May 6th 2010, 9:38 pm

Thanks:
This is the url:


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Solved Re: Credits problem

Post by normaldz on May 11th 2010, 9:54 am

Hi MrMario,
Any answer?
I'm very annoyed by the ads on the forum and plan to buy some credits to hide them, but with a minus 1600 tha'ts out of question I guess?

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Solved Re: Credits problem

Post by MrMario on May 12th 2010, 1:04 am

Sorry I didn't see you reply to this topic so I didn't forward a message to Typlo. I just forward the url.

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Solved Re: Credits problem

Post by normaldz on May 16th 2010, 3:21 pm

Hi,
Any feedback?
I just noticed that my thread in the arabic speaking forum which I started before thos one has disappearance. I basicly came here because I didn't receive any answer there neither.

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Solved Re: Credits problem

Post by normaldz on May 19th 2010, 8:37 am

Can't believe it's more than a month and no explanation until now. Many members of my forum are avoiding it because of the ads and it's preventing others to join.
I guess my forum is dying before even starting.

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Solved Re: Credits problem

Post by Darren1 on May 19th 2010, 8:45 am

Hello,

The English and Arabic support forums have no connections Wink

Try sending Typlo a PM with an explicit title again. Wink

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Solved Re: Credits problem

Post by normaldz on May 19th 2010, 10:20 am

@Darren1 wrote:Hello,

The English and Arabic support forums have no connections Wink


I didn't say the opposite, but I assumed they are owned to the same company?
I created my forum through this website anyway.

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Solved Re: Credits problem

Post by normaldz on May 24th 2010, 8:54 am

Any?

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Solved Re: Credits problem

Post by normaldz on May 27th 2010, 4:09 pm

anybody here? Rolling Eyes

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Solved Re: Credits problem

Post by Darren1 on May 28th 2010, 5:01 am

Just keep sending Typlo PM's please, also, sending it to MrMario as a 2nd receiver so he can also forward it to him may also help Wink

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Solved Re: Credits problem

Post by normaldz on May 29th 2010, 1:04 am

That will be spaming Mr. Green
I just hope to get an answer or explanation. Maybe I'm missing something or posting in the wrong place?

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Solved Re: Credits problem

Post by Darren1 on May 29th 2010, 3:06 pm

No, your not doing anything wrong Wink


Sometimes, you just "persistently" send messages, it's not "spamming" even though you send it "just as often"

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Solved Re: Credits problem

Post by normaldz on May 31st 2010, 1:32 pm

Yeah this is the only thing I can do now Arrow

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Solved Re: Credits problem

Post by Leviosa on May 31st 2010, 2:06 pm

Hello,

You should now be back to zero. Wink

Best.


No help without your forum url
No support via private message



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Solved Re: Credits problem

Post by normaldz on June 1st 2010, 1:07 pm

That's great.
Thanks a lot. It's great to be at zero Mr. Green

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Solved Re: Credits problem

Post by Sanket on June 1st 2010, 8:51 pm

Since this thread is marked solved, I will lock this thread.


Sanket Smile

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