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Double line spacing on enter

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Double line spacing on enter

Post by honeybee on May 15th 2010, 11:57 am

I hope I am in correct area.
Can someone assist us.
We reverted to Invision from phpbb3 when we had the quote problem. NOW our admin cant get the double line spacing
on enter sorted.
This happens on quick reply, post reply and pm
Shocked

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Re: Double line spacing on enter

Post by skillboy on May 15th 2010, 6:05 pm

Hi Honeybee

Can you provide us with the link so I can identify the exact problem?

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Re: Double line spacing on enter

Post by baldy on May 15th 2010, 8:44 pm

Hi skillboy,

I am the admin for the forum that Honeybee is referring to, is it the link to our forum that you are looking for? That will be ttr1.forumotion.net

Just to explain what the problem is, when typing in a Reply or Quick Reply and you hit enter, it leaves a double space, but when you send, the double space disappears. I can get rid of this by setting WYSIWYG to No, but we do not want that, and we have always had it set to Yes.

Many thanks for your assistance.

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Re: Double line spacing on enter

Post by skillboy on May 15th 2010, 9:00 pm

Hello Baldy

First explain what you mean by when you "send". What are you refering to?

And also, what version is your forum in?

I guess I will have to register on your forum to see what you are talking about

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Re: Double line spacing on enter

Post by baldy on May 15th 2010, 9:24 pm

hi skillboy,

What I mean by "send", is when you are finished typing your "Reply" or "Quick Reply", and you click on the "Send" button, and you "Reply" is posted. The double line spacing is not there on the post, which is how it should be.

We have just converted to invision from phpbb3.

There is a forum for guests that you can use to try it if you do not want to register.

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Re: Double line spacing on enter

Post by skillboy on May 15th 2010, 9:47 pm

Hi Baldy

I see what you mean now.

First what I would do is resync all your forums. It could just be an error.

If that doesn't work, consider changing your forums to php3 or punBB

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Re: Double line spacing on enter

Post by baldy on May 15th 2010, 9:52 pm

Thank you skillboy,

Sorry, I am a little green here, how do I resync all of my forums?

I am not sure that my members could take another change right now, they were almost rioting with the last change, which was done to overcome the Quote problem that we were all experiencing, but I believe that has been solved now.

Have a love day.

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Re: Double line spacing on enter

Post by skillboy on May 15th 2010, 10:03 pm

@baldy wrote:Thank you skillboy,

Sorry, I am a little green here, how do I resync all of my forums?

I am not sure that my members could take another change right now, they were almost rioting with the last change, which was done to overcome the Quote problem that we were all experiencing, but I believe that has been solved now.

Have a love day.

Resyncing will not destory the forum or any of the posts or threads.

Go to Admin control panel -> General -> Categories and forums

Then find on each forum and click on it

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Re: Double line spacing on enter

Post by baldy on May 15th 2010, 10:09 pm

Thanks again skillboy,
can I do this while the forum is active, or should I put it into "Under Construction"?
Sorry to keep hounding you with questions.
Alan.

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Re: Double line spacing on enter

Post by skillboy on May 15th 2010, 10:18 pm

@baldy wrote:Thanks again skillboy,
can I do this while the forum is active, or should I put it into "Under Construction"?
Sorry to keep hounding you with questions.
Alan.

You're users will be less upset because they won't want to unexpectedly see changes.

Put it in "under construction" then make a message, but don't keep it for too long.

However, it doesn't really matter

~ skillboy

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Re: Double line spacing on enter

Post by rblatch on May 15th 2010, 11:15 pm

@skillboy wrote:
@baldy wrote:Thank you skillboy,

Sorry, I am a little green here, how do I resync all of my forums?

I am not sure that my members could take another change right now, they were almost rioting with the last change, which was done to overcome the Quote problem that we were all experiencing, but I believe that has been solved now.

Have a love day.

Resyncing will not destory the forum or any of the posts or threads.

Go to Admin control panel -> General -> Categories and forums

Then find on each forum and click on it

That won't work, you are on resync the topics.

You can resync the forum by going to:

ACP >> General >> Forum >> Configuration.

Scroll to the bottom of thye pages and check "Resynchronize your forum:-Check it to resynchronize"

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Re: Double line spacing on enter

Post by skillboy on May 15th 2010, 11:18 pm

@rblatch wrote:
@skillboy wrote:
@baldy wrote:Thank you skillboy,

Sorry, I am a little green here, how do I resync all of my forums?

I am not sure that my members could take another change right now, they were almost rioting with the last change, which was done to overcome the Quote problem that we were all experiencing, but I believe that has been solved now.

Have a love day.

Resyncing will not destory the forum or any of the posts or threads.

Go to Admin control panel -> General -> Categories and forums

Then find on each forum and click on it

That won't work, you are on resync the topics.

You can resync the forum by going to:

ACP >> General >> Forum >> Configuration.

Scroll to the bottom of thye pages and check "Resynchronize your forum:-Check it to resynchronize"

Ya, he's right, I thought it was a few forums that had trouble

Do what he said

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Re: Double line spacing on enter

Post by baldy on May 16th 2010, 9:24 am

Hello Latchy and Skillboy, that did not help, and I am still getting double line spacing on enter. I am not sure how much this helps, but I tried turning of WYSIWYG on General, Message, Configuration, Activate the WYSIWYG mode by default in the posts, and the double line spacing is fixed, but not for all of my members. Very strange?

I am not keen, at this stage, to change the version again, so I guess we will just have to live with it for now.

Thanks to both of you for all of your help so far.

Alan.

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Re: Double line spacing on enter

Post by honeybee on May 16th 2010, 3:15 pm

latchy and skillboy... It appears admin are beaten on this one. We have just told the members to live with it. Changing back to phpbb3 would just confuse our members more. As baldy says we bit the bullet and changed to invision when the quotes were not working and they spent hours adjusting forum/home, changing to another version
I am sure a solution will be found soon.

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Re: Double line spacing on enter

Post by skillboy on May 16th 2010, 6:35 pm

Wait, you just switched to invision because of a quote problem?

Maybe u should try switching to punBB or phpbb2.

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Re: Double line spacing on enter

Post by honeybee on May 16th 2010, 7:03 pm

@skillboy wrote:Wait, you just switched to invision because of a quote problem?

Maybe u should try switching to punBB or phpbb2.
Hi skillboy... yip we did switch to invision because of quotes. I dont think we dare go back to what we were phpbb3. There was such an outcry. Now some who dont like the double line spacing are creating . Admin has said if we cant get a solution here it will just have to stay as it is. Quotes are used so much and when it was mentioned on here that quotes are working on invision we changed.

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Re: Double line spacing on enter

Post by WickedSoul on May 22nd 2010, 9:36 pm

We are using invision as well...and I have not found a solution yet. Confused

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Re: Double line spacing on enter

Post by honeybee on May 23rd 2010, 9:02 am

@WickedSoul wrote:We are using invision as well...and I have not found a solution yet. Confused
Thanks wickedsoul. we are now just posting with double spacing

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Re: Double line spacing on enter

Post by Darren1 on May 23rd 2010, 10:07 am

Hello,

could you provide us with a screenshot of the problem please?

Also, could you please try clearing the cache & cookies of your browser?
Also, if you could, could you please try changing your skin just to see if the problem is skin-specific?

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Re: Double line spacing on enter

Post by honeybee on May 23rd 2010, 2:22 pm

@Darren1 wrote:Hello,

could you provide us with a screenshot of the problem please?

Also, could you please try clearing the cache & cookies of your browser?
Also, if you could, could you please try changing your skin just to see if the problem is skin-specific?
Rolling Eyes Thanks Darren the admin has cleared the cache and cookies. We did change the skin and have a standard skin
I am battling to find someone to get a screenshot pasted here for me.
Our one thread , anyone can access is the visiting, could you try and assist that way
http://ttr1.forumotion.net/forum.htm

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Re: Double line spacing on enter

Post by honeybee on May 23rd 2010, 2:54 pm

@Darren1 wrote:Hello,

could you provide us with a screenshot of the problem please?

Also, could you please try clearing the cache & cookies of your browser?
Also, if you could, could you please try changing your skin just to see if the problem is skin-specific?
A member of our forum did this for me

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Re: Double line spacing on enter

Post by Plastic Nev. on May 23rd 2010, 5:06 pm

Hi, I am a member of the forum mentioned and for those folk who frequent computer help sites you may have come across me as moderator and helper on some of them.
Consequently I am accepted as perhaps the more technically inclined member of this forum.

First I will explain that the double space only happens while using Internet Explorer, there is no problem when using Firefox as the browser. I can of course only speak for myself and my experience as most other forum members do not use Firefox or other browsers.
I have however done a couple of hopefully more explanatory screen shots for perusal, see below.
This first shot was taken using Firefox, and enter key used to show there is no problem in Firefox.


This next screen shot was taken using Internet explorer, as can be seen, every time the enter key is hit, the lines become spaced apart by double.


The double line spacing does not show when the post is entered, it only happens when writing in the reply box, both quick reply or normal full.
Regards to all involved and hope this provides some useful information.
Nev.


Last edited by Plastic Nev. on May 23rd 2010, 5:19 pm; edited 1 time in total (Reason for editing : to add a bit.)

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Re: Double line spacing on enter

Post by Darren1 on May 24th 2010, 7:44 am

hmm, I can replicate it on IE8 too

Have you recently added any new codes?

The forum is Invision, correct?

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Re: Double line spacing on enter

Post by WickedSoul on May 24th 2010, 4:12 pm

@honeybee wrote:
@WickedSoul wrote:We are using invision as well...and I have not found a solution yet. Confused
Thanks wickedsoul. we are now just posting with double spacing

Yeah that's what we are doing now until we figure it out.
I did turn off the WYSIWYG feature and it worked for like a day, and now it's back to this. So I don't know wtf is going on. It's irritating but we just did a new set up and are not changing it for a long time.

Also, I don't know if you have this issue...But our Blogs replies are jumbled because the avatars are too big and overlap the replies.

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Re: Double line spacing on enter

Post by honeybee on May 24th 2010, 7:56 pm

@Darren1 wrote:hmm, I can replicate it on IE8 too

Have you recently added any new codes?

The forum is Invision, correct?
Hi Darren ... no new codes added
Yes we are "Invision"

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Re: Double line spacing on enter

Post by honeybee on May 24th 2010, 7:58 pm

@WickedSoul wrote:
@honeybee wrote:
@WickedSoul wrote:We are using invision as well...and I have not found a solution yet. Confused
Thanks wickedsoul. we are now just posting with double spacing

Yeah that's what we are doing now until we figure it out.
I did turn off the WYSIWYG feature and it worked for like a day, and now it's back to this. So I don't know wtf is going on. It's irritating but we just did a new set up and are not changing it for a long time.

Also, I don't know if you have this issue...But our Blogs replies are jumbled because the avatars are too big and overlap the replies.
Hi WickedSoul we dont use blogs on forum so dont have that problem.

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Re: Double line spacing on enter

Post by Darren1 on May 25th 2010, 8:14 am

Could you please try using another skin?

I'm a bit baffled by this

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Re: Double line spacing on enter

Post by WickedSoul on May 26th 2010, 8:50 pm

@honeybee wrote:
@WickedSoul wrote:
@honeybee wrote:
@WickedSoul wrote:We are using invision as well...and I have not found a solution yet. Confused
Thanks wickedsoul. we are now just posting with double spacing

Yeah that's what we are doing now until we figure it out.
I did turn off the WYSIWYG feature and it worked for like a day, and now it's back to this. So I don't know wtf is going on. It's irritating but we just did a new set up and are not changing it for a long time.

Also, I don't know if you have this issue...But our Blogs replies are jumbled because the avatars are too big and overlap the replies.
Hi WickedSoul we dont use blogs on forum so dont have that problem.

That's okay, figured I'd ask to see since you were using invision.
It's probably the skin which really irritates me because I am not re-doing it. We spent so much time on that forum all ready. No on this forum seems to be able to help either so I guess we'll just change the blogs into boards instead. Either that or take up a collection and go try out vbulletin. Shocked

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Re: Double line spacing on enter

Post by Plastic Nev. on May 26th 2010, 9:09 pm

V Bulletin can be expensive, I am a so called "Super moderator" on a computer help site using V bulletin, (Free PC Help) but at least on there donations are asked for if people we help, feel they want to put something back in for the help they received. A lot depends on whether you can ask for donations from your members to offset the running costs, otherwise you are on a long hard slog looking for sponsors/advertisers.
that applies though to any paid for forum.
To get back to the present problem, we may try a skin change or something similar and see how that goes, it is up to our chief admin as he thinks he may have seen a way round it.
One of us will keep you informed.
Nev.

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Re: Double line spacing on enter

Post by WickedSoul on May 26th 2010, 10:06 pm

Oh yeah, I looked up the prices months ago and my jaw dropped a bit in shock, but I liked all the features. It's something I know my members would donate for. And that is nothing against forumotion, because this is and will always be the best free forum service out there.

Anyway, sorry to hijack this topic. I hope we can all find a solution for our invision problems.

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