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Administrative password and email issues

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Administrative password and email issues

Post by TM on Sun May 30, 2010 3:54 pm

Hello,

I have written before but perhaps didnt explain the situation very well. I have two issues stemming from one. When I created my forum I used an address provided by my employer. My employer has since changed so now I no longer have that address. Members can't report a problem because the report goes to that original address. I also have lost my password so I can't edit my administrators profile. I can make changes in the forum because I gave myself administration rights under a regular username but I really need to change that original email address. I would be glad to give a moderator any information possible via PM.
Any help would be greatly appreciated.

TM
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Re: Administrative password and email issues

Post by Jophy on Sun May 30, 2010 4:00 pm

Contact Typlo about the issue(Head Administrator of the support forum) and explain your problem to him via pm or if you also want to pm a Global Moderator of the support forum as the 2nd receiver, pm MrMario Wink
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Re: Administrative password and email issues

Post by TM on Sun May 30, 2010 6:35 pm

I sent Typlo a PM on March 9th and again on May 22nd. Originally I was told I would need a screen shot of the email confirmation I got when we started our forum but of course I didn't take one. At that time I didn't realize that any complaints were not getting through to me. I also have been feeling a bit mortal lately and am trying to make adjustments to the forum so that it could continue should I be incapacitated. The only option I'm seeing is to close the existing forum and start a new one but I am still holding out hope that there is another alternative.

Thank you for any advice that anyone may be able to give.

TM
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Re: Administrative password and email issues

Post by MrMario on Sun May 30, 2010 6:48 pm

Hello,

The only other suggestion is to forward the information to a staff member and having them send it to Typlo to change the email/password.
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