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Forum causing problems to access to webmail personalized

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Solved Forum causing problems to access to webmail personalized

Post by panterua on June 4th 2010, 1:08 am

Hello all, I'm not sure where I post this topic, but wanted to report or ask for help on the following case: There is a forum where your URL is "webmail" (if they ask for the link, I public this, to not breach standards), the same, because trouble accessing our webmail on our forums, webmail.theforumdomain.com type. Several members of the forum of assistance in Spanish, the problem arises to them, wanting to enter your webmail sends them to that forum that is not being used (there are no members, no messages, it is theoretically in blank). The only solution was to tell you the steps to enter the "log-in block" of your Horde webmail on a custom HTML page and thus enter their email from the HTML.

Please, solve this problem, the solution would be to remove that forum.
I will link to the forum if any ask.
Many thanks. Sorry my english. Sorry if the topic is wrong localized.


Last edited by panterua on June 7th 2010, 8:05 pm; edited 1 time in total

panterua
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Solved Re: Forum causing problems to access to webmail personalized

Post by MrMario on June 4th 2010, 3:36 am

I'm not fully following what you are having problems with. Could you please re write your question again?

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Solved Re: Forum causing problems to access to webmail personalized

Post by panterua on June 4th 2010, 5:04 am

Excuse me. Many users (at least in the service in spanish of Forumotion -Foroactivo-), to enter the webmail of your forum, you will be redirected to another forum (to: webmail.forumotion.com). This means not being able to access the webmail service of our forums. Grettings.

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Solved Re: Forum causing problems to access to webmail personalized

Post by Codyy on June 4th 2010, 9:07 am

I THINK when she goes to check her webmail on her forum, it takes it to another forum as an error.

May we please see your forum link?

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Solved Re: Forum causing problems to access to webmail personalized

Post by panterua on June 4th 2010, 6:05 pm

That, to access the webmail on the forum, your are redirect to the forum webmail.forumotion.com
A I do not pass this problem, but to other users yes, but the forum (webmail.forumotion.com) is the cause of this problem.
This forum could be deleted? This solves the problem.
Thanks, grettings.

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Solved Re: Forum causing problems to access to webmail personalized

Post by Codyy on June 5th 2010, 3:53 am

May we please see the link to YOUR forum link.

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Solved Re: Forum causing problems to access to webmail personalized

Post by panterua on June 5th 2010, 6:54 am

I repeat: The problem is not related to my (or other in specific) forum, the problem arises in something that interferes Forumotion server in the redirect to the webmail and sends you to webmail.forumotion.com
To my do not the problem occurs, is a others members of the forum of help in spanish. I tried to enter the webmail of this users who report this problem, and I personally I can login without problems. But them can not (testing in exactly the same forum).

Do not know why this happens.
I to publish links to forums members who attended for this problem that arises?

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Solved Re: Forum causing problems to access to webmail personalized

Post by panterua on June 6th 2010, 5:32 pm

Is possible the deleted of the forum webmail.forumotion.com ? ← it is the solution of the problem. Thanks, grettings.

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Solved Re: Forum causing problems to access to webmail personalized

Post by MrMario on June 6th 2010, 6:34 pm

You will need to contact Typlo.

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Solved Re: Forum causing problems to access to webmail personalized

Post by Codyy on June 6th 2010, 6:41 pm

This problem very well could be related to your forum. Once again, please post your forum link.

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Solved Re: Forum causing problems to access to webmail personalized

Post by panterua on June 6th 2010, 8:40 pm

My God. Again: To my no occurs the problem, and the problem not is asociate to a one forum precisely. Is a problem from the servers of forumotion, or something about there.

Thanks MrMario, soon I will contact with Typlo.
Grettings.

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Solved Re: Forum causing problems to access to webmail personalized

Post by Codyy on June 7th 2010, 5:26 am

I'd appreciate it without an attitude as I am only trying to assist you, not myself. Wink Good luck getting your problem resolved.


This is considered as solved.

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Solved Re: Forum causing problems to access to webmail personalized

Post by panterua on June 7th 2010, 8:04 pm

Cody thanks for you assist (sorry for my word's), and... I will mark the topic as solved.
Thanks, grettings.

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Solved Re: Forum causing problems to access to webmail personalized

Post by Sanket on June 7th 2010, 8:06 pm

Since this thread appears to be solved, I will lock this thread and mark it as solved.


Sanket Smile

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