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Problems with PM SYSTEM

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Problems with PM SYSTEM

Post by Graphoil on July 3rd 2010, 9:02 am

Regular users on my board are unable to send private messages to one another. There is no Post Limit for them to use the system but when I use my testdummy account to test it, there is no success, instead it pops up with a message saying NO INFORMATION AVAILABLE.



Please help - this is devastating for my users. Also, my website URL is http://clubpenguinforums.netgoo.org.

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Re: Problems with PM SYSTEM

Post by Graphoil on July 3rd 2010, 11:47 am

Please help, I need this done quick.

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Re: Problems with PM SYSTEM

Post by Jophy on July 3rd 2010, 2:52 pm


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Re: Problems with PM SYSTEM

Post by Graphoil on July 3rd 2010, 3:17 pm

Resyncing it put it back 3 hours.

I am concerned.

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Re: Problems with PM SYSTEM

Post by Jophy on July 3rd 2010, 3:18 pm

Have they/you tried it on other browsers?

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Re: Problems with PM SYSTEM

Post by Graphoil on July 4th 2010, 12:21 am

Yes, I've downloaded Safari, Opera and Firefox. No luck... Sad

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Re: Problems with PM SYSTEM

Post by Jophy on July 4th 2010, 4:04 am

Is your forum even under forumotion? According to your footer, your forum is phpbb?

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Re: Problems with PM SYSTEM

Post by Graphoil on July 4th 2010, 4:12 am

Forumotion does not necessarily attribute the need for their link at the bottom. They just wish to have PHPBB on the bottom. No forum is as flexible as Forumotion so this could not be hosted by any other free host.

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Re: Problems with PM SYSTEM

Post by Gramagamus Online on July 4th 2010, 4:20 am

ForuMotion clearly stated you aren't allowed to remove the links in the footer... As for the PM system, are you sure PMs are allowed, and how many posts do you need to PM?

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Re: Problems with PM SYSTEM

Post by Darren1 on July 4th 2010, 4:28 am

Hello,

Have you cleared the cache and cookies of the browser/s?

This is an unusual problem, which I am thinking will need the technician's intervention.
Could you also add a link back to http://www.forumotion.com -> Your breaking our ToS by not having a link back to us Wink

Zoids, his forum is with us, you can tell by adding the /admin at the end of the url hahaha

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Re: Problems with PM SYSTEM

Post by Graphoil on July 4th 2010, 5:05 am

Done, unfortunately that still doesn't work.

And thanks for the heads up! Wink

Please help, it seems like my forum is the only one...

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Re: Problems with PM SYSTEM

Post by Darren1 on July 4th 2010, 8:01 am

hmm....

Could you please provide me by Private Message a test account so I can see this for myself, I will also need to have the ability to send a PM Wink

While I think of it, are you using the simple, or advanced profile?
If your forum is PHPBB2, have you made any modification to your Profile templates?

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Re: Problems with PM SYSTEM

Post by Graphoil on July 5th 2010, 3:03 am

No I haven't made any justifications to the Profile templates.

I shall PM you the test account now.

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Re: Problems with PM SYSTEM

Post by Darren1 on July 5th 2010, 3:39 am

Thank you for the details.
Have you made any modifications to any templates, other than the Overall_footer ?

I'm coming up with an error, which is because I assume you have disallowed users with less then a certain amount of posts to PM, would you be able to reduce that to 3 so I can PM please?

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Re: Problems with PM SYSTEM

Post by Graphoil on July 5th 2010, 3:53 am

It is 2. And I can post a list of modifications i've done if you want.

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Re: Problems with PM SYSTEM

Post by Darren1 on July 5th 2010, 4:55 am

If you could, that would be great.
I'll try and replicate it on my forum.

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Re: Problems with PM SYSTEM

Post by Graphoil on July 6th 2010, 1:52 am

Technicians - I seriously need this resolved.

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Re: Problems with PM SYSTEM

Post by Darren1 on July 6th 2010, 2:10 am

I don't think this has been reported as of yet Wink

Could you list the template modification you made please?

EDIT:
If you have made any modification since my last visit could you continue doing them, as now I have successfully sent 4 PM's without a single error.

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Re: Problems with PM SYSTEM

Post by Graphoil on July 7th 2010, 10:47 am

But you replied to the PM I sent you.

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top shop

Post by hpyan on July 7th 2010, 10:50 am

Link Removed

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Re: Problems with PM SYSTEM

Post by Graphoil on July 9th 2010, 4:11 am

Technicians - I have been waiting for ages.

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