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User can't see 'Post New Topic' button anywhere on the forum. Help!!!

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User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by duckeggpietsr on July 3rd 2010, 4:28 pm

Hi,
I have a user on the forum I admin who can't see the 'New Topic' button to post new topics. It isn't that they can't find it, I have seen a screen shot and it actually isn't there for them!! They are a moderator on the forum and no one else is having the same problem. I don't know what to do!!

I don't really know what info to put so if there is any more which would help please ask and I will try to provide it for you!

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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by Gramagamus Online on July 4th 2010, 3:17 am

Does your moderator group have permissions to post replys?

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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by duckeggpietsr on July 4th 2010, 3:24 am

Yes...none of the other moderators are having any problems.
This user has permission to read and write all areas of the forum.

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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by techguy1001 on July 4th 2010, 3:36 am

I don't know what to tell you.

Maybe ask a global mod on this forum

--techguy1001
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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by duckeggpietsr on July 4th 2010, 4:08 am

Thanks for the suggestion. I am going to get her to test from another account tomorrow to see if it is just that account or if it is something at her end. If that doesn't work I will ask a global mod

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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by Gramagamus Online on July 4th 2010, 4:15 am

Ask her to clear her browser cache aswell.

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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by duckeggpietsr on July 4th 2010, 4:18 am

Thanks

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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by Darren1 on July 4th 2010, 4:22 am

Hello,

Could we please have a look at the screenshot?

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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by duckeggpietsr on July 4th 2010, 4:34 am


This is what she sees

This is what I see

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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by Darren1 on July 4th 2010, 4:41 am

hmm...righteo?

Could you try changing the "new topic" button specifically, when you know she's online next? scratch

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Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!

Post by duckeggpietsr on July 4th 2010, 4:44 am

I can give it a go...might take a while as it is currently the middle of the night in her time zone!!

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