User can't see 'Post New Topic' button anywhere on the forum. Help!!!
4 posters
Page 1 of 1
User can't see 'Post New Topic' button anywhere on the forum. Help!!!
Hi,
I have a user on the forum I admin who can't see the 'New Topic' button to post new topics. It isn't that they can't find it, I have seen a screen shot and it actually isn't there for them!! They are a moderator on the forum and no one else is having the same problem. I don't know what to do!!
I don't really know what info to put so if there is any more which would help please ask and I will try to provide it for you!
I have a user on the forum I admin who can't see the 'New Topic' button to post new topics. It isn't that they can't find it, I have seen a screen shot and it actually isn't there for them!! They are a moderator on the forum and no one else is having the same problem. I don't know what to do!!
I don't really know what info to put so if there is any more which would help please ask and I will try to provide it for you!
duckeggpietsr- New Member
- Posts : 6
Reputation : 0
Language : English
Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!
Does your moderator group have permissions to post replys?
Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!
Yes...none of the other moderators are having any problems.
This user has permission to read and write all areas of the forum.
This user has permission to read and write all areas of the forum.
duckeggpietsr- New Member
- Posts : 6
Reputation : 0
Language : English
Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!
I don't know what to tell you.
Maybe ask a global mod on this forum
--techguy1001
______________
Maybe ask a global mod on this forum
--techguy1001
______________
Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!
Thanks for the suggestion. I am going to get her to test from another account tomorrow to see if it is just that account or if it is something at her end. If that doesn't work I will ask a global mod
duckeggpietsr- New Member
- Posts : 6
Reputation : 0
Language : English
Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!
Ask her to clear her browser cache aswell.
duckeggpietsr- New Member
- Posts : 6
Reputation : 0
Language : English
Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!
Hello,
Could we please have a look at the screenshot?
Could we please have a look at the screenshot?
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!
This is what she sees
This is what I see
duckeggpietsr- New Member
- Posts : 6
Reputation : 0
Language : English
Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!
hmm...righteo?
Could you try changing the "new topic" button specifically, when you know she's online next?
Could you try changing the "new topic" button specifically, when you know she's online next?
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: User can't see 'Post New Topic' button anywhere on the forum. Help!!!
I can give it a go...might take a while as it is currently the middle of the night in her time zone!!
duckeggpietsr- New Member
- Posts : 6
Reputation : 0
Language : English
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum