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Moderators can't post topics/replies

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Moderators can't post topics/replies

Post by Lady_Trinity on July 5th 2010, 4:46 pm

I have run into and issue with one account for days now where she is unable to post a topic or reply. She is currently a moderator on the forum. No one else has come forward to let me know if they where having this same issue.



and i have made some changes and then check it out myself and it was working fine.



Now i even created a testing account as a member and no special rights ie admin or moderator.

And still no luck

This is one of the test accounts pic that she did



Does anyone have any ideas on what could be causing this issue and what can be done to fix it.
Its a browser setting or what?

Now before this started she was posting no problems!

Any ideas please? thanks my forum is http://simsfairytales.secretsstories.net

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Re: Moderators can't post topics/replies

Post by Sanket on July 5th 2010, 6:02 pm


Sanket
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Re: Moderators can't post topics/replies

Post by Lady_Trinity on July 5th 2010, 10:30 pm

She has tried that plus on different broswers and still nothing I even asked her to clean the forum cookies and still nothing

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Re: Moderators can't post topics/replies

Post by Sanket on July 6th 2010, 6:36 am

Can you PM the details of the user's account so that i can check, if it happens for me too.

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Re: Moderators can't post topics/replies

Post by Lady_Trinity on July 6th 2010, 7:35 pm

Pm sent thanks

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Re: Moderators can't post topics/replies

Post by Sanket on July 7th 2010, 9:58 am

Its not a problem for me too, ask the user to try accessing with another browser.

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Re: Moderators can't post topics/replies

Post by Lady_Trinity on July 7th 2010, 4:18 pm

@Sanket wrote:Its not a problem for me too, ask the user to try accessing with another browser.

She has tried IE, she is currently using firefox. but she is now thinking of upgrading to google chrome.
It just seems to be on her end because we(admin stuff) have all checked it out and its fine on our end. So she is in the stages of upgrading so i will keep you posted on if it works or not.

Like i said we have tried everything before messaging. Cleaning the cookies, cache, trying another browers. It works on her husbands computer but not hers. So we suggested GC because ie crashes her computer. So i was out of options on what could be going on.

So we are just waiting to hear back from her regarding the upgrade to GC

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