New Members not getting activation emails
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New Members not getting activation emails
They will register and get the message that an email has been sent and to check your email and spam folders and click on the link to activate there accounts.. But they never receive the email to activate there accounts.. If they try to register again it tells them the username and password are already in use.. PLEASE HELP
slancaster1771- New Member
- Posts : 9
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Language : Delta Charter Group
Re: New Members not getting activation emails
Same thing happened to me a few times.
You can always activate them on the admin panel... Users & Groups - > Users - > Inactive Users
You can always activate them on the admin panel... Users & Groups - > Users - > Inactive Users
FighterBlah- New Member
- Posts : 14
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Language : English
Re: New Members not getting activation emails
Thank you for that .. I did have to activate them .. Problem fixed
slancaster1771- New Member
- Posts : 9
Reputation : 0
Language : Delta Charter Group
Re: New Members not getting activation emails
If you want users to be able to activate themselves: ACP -> Users & Groups -> Users options -> New accounts activation : User -> Save.
Re: New Members not getting activation emails
LBT Productionz wrote:If you want users to be able to activate themselves: ACP -> Users & Groups -> Users options -> New accounts activation : User -> Save.
That's how it was set, check what the OP posted. The problem was users not recieving their activation emails.
FighterBlah- New Member
- Posts : 14
Reputation : 0
Language : English
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