Moderators can't post topics/replies
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Moderators can't post topics/replies
I have run into and issue with one account for days now where she is unable to post a topic or reply. She is currently a moderator on the forum. No one else has come forward to let me know if they where having this same issue.
and i have made some changes and then check it out myself and it was working fine.
Now i even created a testing account as a member and no special rights ie admin or moderator.
And still no luck
This is one of the test accounts pic that she did
Does anyone have any ideas on what could be causing this issue and what can be done to fix it.
Its a browser setting or what?
Now before this started she was posting no problems!
Any ideas please? thanks my forum is http://simsfairytales.secretsstories.net
and i have made some changes and then check it out myself and it was working fine.
Now i even created a testing account as a member and no special rights ie admin or moderator.
And still no luck
This is one of the test accounts pic that she did
Does anyone have any ideas on what could be causing this issue and what can be done to fix it.
Its a browser setting or what?
Now before this started she was posting no problems!
Any ideas please? thanks my forum is http://simsfairytales.secretsstories.net
Lady_Trinity- New Member
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Language : English
Re: Moderators can't post topics/replies
Ask the user to clear your cache.
https://help.forumotion.com/frequently-asked-questions-f5/how-to-clear-the-cache-in-ff-ie-t22597.htm
https://help.forumotion.com/frequently-asked-questions-f5/how-to-clear-the-cache-in-ff-ie-t22597.htm
Sanket- ForumGuru
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Location : Mumbai
Re: Moderators can't post topics/replies
She has tried that plus on different broswers and still nothing I even asked her to clean the forum cookies and still nothing
Lady_Trinity- New Member
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Re: Moderators can't post topics/replies
Can you PM the details of the user's account so that i can check, if it happens for me too.
Sanket- ForumGuru
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Location : Mumbai
Re: Moderators can't post topics/replies
Pm sent thanks
Lady_Trinity- New Member
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Language : English
Re: Moderators can't post topics/replies
Its not a problem for me too, ask the user to try accessing with another browser.
Sanket- ForumGuru
- Posts : 48766
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Language : English
Location : Mumbai
Re: Moderators can't post topics/replies
Sanket wrote:Its not a problem for me too, ask the user to try accessing with another browser.
She has tried IE, she is currently using firefox. but she is now thinking of upgrading to google chrome.
It just seems to be on her end because we(admin stuff) have all checked it out and its fine on our end. So she is in the stages of upgrading so i will keep you posted on if it works or not.
Like i said we have tried everything before messaging. Cleaning the cookies, cache, trying another browers. It works on her husbands computer but not hers. So we suggested GC because ie crashes her computer. So i was out of options on what could be going on.
So we are just waiting to hear back from her regarding the upgrade to GC
Lady_Trinity- New Member
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Language : English
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