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Where have my extra gallery MBs gone?

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Where have my extra gallery MBs gone?

Post by spirit09 on July 8th 2010, 3:17 am

I have bought 350 MB of space for my gallery since April - yet when I check as a member tells me they cannot upload a pic, I find out I only have 20MB and they have been used.....

I just bought another 100 as an emergency - but want either the 350 MB or credits back asap please

Can someone explain what has happened and how it will be sorted?

Thank you, and yes the purchases are recorded on my credit history....


EDIT:: SORRY THIS MAY NEED TO BE MOVED TO THE CREDIT AND DOMAIN FORUM - I DONT WANT TO DOUBLE POST.....PLEASE MOVE IF IN THE WRONG PLACE!!


Last edited by spirit09 on July 8th 2010, 3:25 am; edited 1 time in total (Reason for editing : to add edit info)

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Re: Where have my extra gallery MBs gone?

Post by Gramagamus Online on July 8th 2010, 4:52 am

You'll have to contact Typlo about this. Sorry.

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Re: Where have my extra gallery MBs gone?

Post by spirit09 on July 8th 2010, 3:58 pm

Thank you,

Do I just need to wait until he sees this message? or is there some other way to contact him?

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Re: Where have my extra gallery MBs gone?

Post by Gramagamus Online on July 8th 2010, 4:20 pm

Just wait for him. I think he's currently away, so you may have to wait a while, sorry.

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Re: Where have my extra gallery MBs gone?

Post by spirit09 on July 13th 2010, 12:57 am

No sign of him yet?

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Re: Where have my extra gallery MBs gone?

Post by AlphaPkz on July 13th 2010, 1:07 am

It's how long you bought it for I believe.

(I THINK there's a duration) - Been a while since I bought it :o.

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Re: Where have my extra gallery MBs gone?

Post by spirit09 on July 13th 2010, 1:13 am

SERIOUSLY!!!! that sucks if it is the case, I wouldnt have bought so much if I knew that........

thanks, this is not resolved tho by far x

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Re: Where have my extra gallery MBs gone?

Post by AlphaPkz on July 13th 2010, 1:31 am

If my answer was right, how come it isn't resolved? mwii

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Re: Where have my extra gallery MBs gone?

Post by Darren1 on July 13th 2010, 1:51 am

Hello,

extra space is only for 1 month, hence the reason it disappeared after 30 days.

Typlo is still on holiday.

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Re: Where have my extra gallery MBs gone?

Post by spirit09 on July 13th 2010, 4:23 pm

Its is not resolved because I am not happy with the response and I would like to speak to Typlo about - it is not clear when you buy extra space that it is only for one month - if this is the case, what happens to the gallery pictures that are there - deleted if I dont buy more?

I would like my credits refunded.

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Re: Where have my extra gallery MBs gone?

Post by spirit09 on August 4th 2010, 1:59 am

Any signs of Typlo yet?

I also want to know what happens to the gallery pictures that are over the allowed usage when it goes back?

and I still want my credits refuned please.

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Re: Where have my extra gallery MBs gone?

Post by Darren1 on August 4th 2010, 9:47 am

Hello,

Typlo has returned a while back, please PM him explaining the situation, or alternatively email him at typlo@forumotion.com

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Re: Where have my extra gallery MBs gone?

Post by kirk on August 4th 2010, 2:18 pm

Typlo is the only one that can answer these question.
Please try to be patient for him to recive your message.
Thread moved to the credits and domain baord.
spirit09 and AlphaPkz have been sent a message with the new thread location.

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Re: Where have my extra gallery MBs gone?

Post by rawealth on August 4th 2010, 9:07 pm

Please correct error for rawealth plan entered on July 25th in the amount of $200. I did not get my 108% credit

Thanks

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Re: Where have my extra gallery MBs gone?

Post by spirit09 on October 20th 2010, 10:37 pm

Still no action being taken here??? I still want my original credits refunded as there was no notifications about time limit when I spent all those credits....(see first post)

ALSO - as I have to purchase monthly - WHY is the cost going up everytime???

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