Help please from a Admin or Mod
+2
techguy1001
ukserveradmin
6 posters
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Help please from a Admin or Mod
Hi,
Could a Admin or mod contact me please, no one can log in or register on our forum, when we tried to use the utilities (https://www.forumotion.com/en/utils/auth.htm) to restore the forum we cannot log in there also (forgot password).
Look at the site please and click register, you will see our problem.
http://clansoe.site-forums.com/portal.htm
We get the same fault and no one can register or log in.
Thanks for any help.
Could a Admin or mod contact me please, no one can log in or register on our forum, when we tried to use the utilities (https://www.forumotion.com/en/utils/auth.htm) to restore the forum we cannot log in there also (forgot password).
Look at the site please and click register, you will see our problem.
http://clansoe.site-forums.com/portal.htm
We get the same fault and no one can register or log in.
Thanks for any help.
ukserveradmin- New Member
- Posts : 7
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Language : English
Re: Help please from a Admin or Mod
It is most likely a major template error or CSS problem. Try installing another theme to your forum and see what happens. What forum version are you using?
Re: Help please from a Admin or Mod
"It is most likely a major template error or CSS problem. Try installing another theme to your forum and see what happens."
Thanks for your reply,
Yes, you are probably right there. Problem is no one can log in, including Admin so we can do no maintainance or repair.
We first need to get a Forumotion Admin/Tech to reset our founder password (https://www.forumotion.com/en/utils/auth.htm) so we can try to fix the problem.
Only the portal works http://clansoe.site-forums.com/portal.htm Click Register or Login or try any other pages & its blank screen
Thanks for your reply,
Yes, you are probably right there. Problem is no one can log in, including Admin so we can do no maintainance or repair.
We first need to get a Forumotion Admin/Tech to reset our founder password (https://www.forumotion.com/en/utils/auth.htm) so we can try to fix the problem.
Only the portal works http://clansoe.site-forums.com/portal.htm Click Register or Login or try any other pages & its blank screen
ukserveradmin- New Member
- Posts : 7
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Language : English
Re: Help please from a Admin or Mod
Yes, I tried. If you need to get to your admin panel, just go to:
http://www.yourforumaddress.com/admin/index.forum
http://www.yourforumaddress.com/admin/index.forum
Re: Help please from a Admin or Mod
Thanks, its a No go,
This is the link we tried, same result, blank page.
http://clansoe.site-forums.com/admin/index.forum
I really need to get a Forumotion Admin/Tech to reset our founder password (https://www.forumotion.com/en/utils/auth.htm) so we can try to fix the problem.
Are there no Forumotion Admins/Techs online?
This is the link we tried, same result, blank page.
http://clansoe.site-forums.com/admin/index.forum
I really need to get a Forumotion Admin/Tech to reset our founder password (https://www.forumotion.com/en/utils/auth.htm) so we can try to fix the problem.
Are there no Forumotion Admins/Techs online?
ukserveradmin- New Member
- Posts : 7
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Language : English
Re: Help please from a Admin or Mod
All the admins are away at the moment, I'm not sure about techs though, sorry.
Re: Help please from a Admin or Mod
Contact MrMario about lost founder password:
https://help.forumotion.com/rules-important-points-f10/for-founders-who-lost-their-passwords-t42285.htm
https://help.forumotion.com/rules-important-points-f10/for-founders-who-lost-their-passwords-t42285.htm
Jophy- ForumGuru
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Location : Somewhere
Re: Help please from a Admin or Mod
Thank you, I will PM him
ukserveradmin- New Member
- Posts : 7
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Language : English
Re: Help please from a Admin or Mod
Ive tried to PM him but nothing is in my SENT box?
Could a Admin contact me please?
Could a Admin contact me please?
ukserveradmin- New Member
- Posts : 7
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Language : English
Re: Help please from a Admin or Mod
make sure to use your original email at the restore utils and not your username?
ken- Forumember
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Language : english
Thank you everyone who replied. Special thanks to MrMario :-)
Thank you everyone who replied. Special thanks to MrMario :-)
Our Forum is restored to an earlier date and now works!
http://clansoe.site-forums.com/forum.htm
Anyone want to come play a great FREE first person shooter?
Come have a look, we run 3 internet game servers & everything you need is available on our forum
Thanks again
Our Forum is restored to an earlier date and now works!
http://clansoe.site-forums.com/forum.htm
Anyone want to come play a great FREE first person shooter?
Come have a look, we run 3 internet game servers & everything you need is available on our forum
Thanks again
ukserveradmin- New Member
- Posts : 7
Reputation : 0
Language : English
Re: Help please from a Admin or Mod
Since this thread is marked solved, I will lock this thread.
Sanket
Sanket
Sanket- ForumGuru
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