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Chatbox glitch?

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Chatbox glitch?

Post by Msmadu on August 9th 2010, 5:31 am

Hello, I'm new here.

The problem I am having has to do with chatbox, for some odd reason when a few other members try to chat in chatbox it won't work. Here is a qoute
of what one said " It's so strange... the chatbox glitches out really badly for me and I'm not sure why. It either stops refreshing and I can't see any replies or shuts down completely. Thought it was just my phone at first but the same thing happens on my ps3 browser perhaps I'm not destined to chat with you guys.

Any ideas?

Msmadu
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Re: Chatbox glitch?

Post by Jophy on August 9th 2010, 7:51 am

Is your chatbox from Forumotion? Have they tried other browsers with it?

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Re: Chatbox glitch?

Post by Msmadu on August 9th 2010, 8:15 am

Yes, I am using a forumotion implanted chatbox. Other browsers I am unsure of , just want to know if it's a problem with chatbox or them.

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Re: Chatbox glitch?

Post by Jophy on August 9th 2010, 8:17 am

It's either with the browser, the connection(if it stopped), or the chatbox, but this doesn't seem to appear on other Forumotion chatbox.

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Re: Chatbox glitch?

Post by Msmadu on August 9th 2010, 8:25 am

Hmm, thanks. I will continue further investigations on it and of I find anything that relates to it or a solution, I'll post for future help.

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Re: Chatbox glitch?

Post by Darren1 on August 9th 2010, 9:09 am

Hi,

I'm sorry to inform you but our forumotion forums are not designed for any other connection besides Computers, hence the reason it keeps failing to work TT

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Re: Chatbox glitch?

Post by Msmadu on August 9th 2010, 9:20 am

I use my iPhone to work with forums since computer is currently ruined. Chatbox works fine for me so does moderating.

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Re: Chatbox glitch?

Post by Darren1 on August 9th 2010, 9:42 am

Yes my mobile phone works great as well, but with the odd connection issue.
Unfortunately there is nothing we can do about the issue.

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