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Admins cannot get on ACP

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Admins cannot get on ACP

Post by Jaffa909 on August 28th 2010, 2:54 pm

The problem is that i have added Custom admins to the default admin group and they cannot see the link to the admin control panel, but i can! Is there a problem with the admin control panel,forumotion,or my forum? My admins do alot of work in the admin cp everyday! This has happend twice i keep re-adding them but it doesant help!
Is it possible that there is a problem with the admin cp or myforum? i never touch the codes1 But resently i reseted the messages and the users but only by hours could that be the problem?
All help is apprecited! Hello

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Re: Admins cannot get on ACP

Post by YanOri on August 28th 2010, 6:14 pm

i don't think that might be the reason...
what do you mean by "custom" admins ? how many admin groups do you have ?

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Re: Admins cannot get on ACP

Post by MrMario on August 28th 2010, 7:47 pm

You must place the users in the main admin group.

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Re: Admins cannot get on ACP

Post by Jaffa909 on August 28th 2010, 8:33 pm

I have just the one.
When i said custom admins i mean added extra admins in the group but they occasinly cannot get into admin cp they do-not see the link and i pm,ed one a link to admin cp and it says they do nto have the permissions! Any idea what is causing this?

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Re: Admins cannot get on ACP

Post by MrMario on August 28th 2010, 9:18 pm

Re add them.

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Re: Admins cannot get on ACP

Post by Jaffa909 on August 28th 2010, 9:59 pm

I have but this re ocours each time!

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Re: Admins cannot get on ACP

Post by Darren1 on August 29th 2010, 8:17 am

Hi,

when this occures, please ask them to access the admin panel by adding "/admin" at the end of the URL. IE: http://help.forumotion.com/admin

Could you post a screenshot of them in the primary group (thats the group with the gold crown) in the admin panel.

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Re: Admins cannot get on ACP

Post by Jaffa909 on August 29th 2010, 12:38 pm

This does not help it says that you do not have the permissions.
Yeh its below
Im admin the founder and i never have trouble with the admin cp!
http://i35.tinypic.com/nrztj.png
Sorry i couldant get the [img] thing right im not good with things like that!
I cant even do a spoiler tag becuase i dont know the code!!
Anyway thanks for your advice but this is stil un-solved

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Re: Admins cannot get on ACP

Post by Jaffa909 on August 31st 2010, 12:25 am

Bump,Please hep me this is still un-solved!

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Re: Admins cannot get on ACP

Post by Darren1 on August 31st 2010, 5:34 am

Are you sure their in the group with the crown?

Are they un-subscribing, or is someone else removing them?

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Re: Admins cannot get on ACP

Post by Jaffa909 on August 31st 2010, 9:31 pm

No,they are in the crown admin group!

No they are not they are still in the group!

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Re: Admins cannot get on ACP

Post by Jaffa909 on September 2nd 2010, 9:08 pm

BUMP,Please help

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Re: Admins cannot get on ACP

Post by candace72 on September 3rd 2010, 2:36 am

Is this something that would happen often? Having to re add all the time? Or a minor glitch?

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Re: Admins cannot get on ACP

Post by Jaffa909 on September 3rd 2010, 8:58 am

This happens quit often!,since i was hacked i dont have any admins now,but a friend has the same problem and uses forumotion!

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Re: Admins cannot get on ACP

Post by Jaffa909 on September 4th 2010, 7:29 pm

BUMP,please help

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Re: Admins cannot get on ACP

Post by Codyy on September 4th 2010, 8:45 pm

Are they clicking the "Administrator Panel" button on the footer or just typing in http://froumlinkhere.forumotion.com/admin

this can make a difference sometimes

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RE: Admins cannot get on ACP

Post by jordsters on September 6th 2010, 8:45 am

Hello there. I have encountered problems a bit similar to this. I told my new admin(s) to try refreshing the page when I put them in the group (I have noticed some things don't apply until you refresh the page). I hope I helped! Laughing

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Re: Admins cannot get on ACP

Post by Mike on September 6th 2010, 4:31 pm

Did you click save by chance?

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Re: Admins cannot get on ACP

Post by Jaffa909 on September 10th 2010, 10:00 pm

Ugh,OF COURSE,i clicked save!!!!
Forget it :/ i need someone advanced here,not a buntch of stangers thinking im dumb,I may be 11 but ive acctually tought a class of 12 year old a computer lesson at school! I have bestest ICT grade you can get(in collage) I know HTML java ,flash and learning a few more!

Mods you may now mark solved or whateva i cam here for help!

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Re: Admins cannot get on ACP

Post by *adam* on September 11th 2010, 12:21 am

Well, when you bring attitude like that into the thread, nobody is going to want to help you.

although, i will try,

Have you tried logging in on one of their accounts and trying to access the ACP?

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Re: Admins cannot get on ACP

Post by Jaffa909 on September 11th 2010, 1:10 am

No,I Havant but I have spare admin account and the avp works there!! It's ok now I don't hav any admins thanks

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