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big problem :( ---Can't Get On Admin Panel And Set As Admin---

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Solved big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on August 29th 2010, 8:31 pm

First topic message reminder :

http://clansoe.site-forums.com/forum.htm
ppl can login ect but me and 3 others peeps who r admins on the site can login but can't get on the admin panel....
many thx cool dude


Last edited by =SoE=_+COOL_DUDE+ on September 25th 2010, 12:01 pm; edited 1 time in total

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on September 22nd 2010, 10:07 pm

im the owner
tried utilities for a graphic problem on the site that ruinded the look of it so i restored it and it went back to normal then thats when this prolem happend so ill ry utilities again on full resotre to which date? as my oringinal post was: August 29th 2010
restore it to 25th?

o thx for looking/advice and yes i cant get onto the panel to fix it so what your saying would normaly fix it but it worse than that Sad
thank you.
fingers crossed

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Anime Creator on September 23rd 2010, 8:54 pm

I see your problem , do you have another PC, try using google chrome or somethign else maybe firefox can adapt to your current designs.


***** Maybe this is your problem , your BLIND^^ JK

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by drachemeister on September 23rd 2010, 9:09 pm

If you're having problems getting to the Admin Control Panel, just type in your Forum's address, then add /Admin to the end.

In example:

your-forum.forum-motion.com/admin

This will take you directly to the Admin Control Panel. It's not a fix, but it's a work-around.

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on September 23rd 2010, 9:18 pm

You are not allowed to administer this forum

it says im an admin but wont allow me to go on or see the admni panel but i can alway s use the ultilities but i want an answer from my question abotu it Wink

I see your problem , do you have another PC, try using google chrome or somethign else maybe firefox can adapt to your current designs.

chrome dont work and im using firefox now.

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on September 26th 2010, 11:01 am

utilities doesn't work ouou

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Darren1 on September 26th 2010, 11:23 am

Hi,

Are you in the founding account?

Can any other admin get into the admin panel?

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on September 26th 2010, 11:30 am

hi, yes im the founder and have the default admin account pass and the other admins cant access the panel either Sad
ty

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Darren1 on September 26th 2010, 11:38 am

Could you please Private Message me a temporary password & the founding name to see if I too cannot access it.

I'll ask Sanket to pop back in here.

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on September 26th 2010, 2:01 pm

i know u wont see it tho ive tried it with the admins (diff comp+ip) and diff internet browsers
+ ty

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Darren1 on September 27th 2010, 1:01 am

Could I at least try?

If I can't get into it, I'm sure Sanket will be able to report the issue & I'm sure it would be treated as a priority issue, however until we've tested it from an external source we can't guarantee it. Wink

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by kirk on September 27th 2010, 3:09 am

@=SoE=_+COOL_DUDE+ wrote:im the owner
tried utilities for a graphic problem on the site that ruinded the look of it so i restored it and it went back to normal then thats when this prolem happend so ill ry utilities again on full resotre to which date? as my oringinal post was: August 29th 2010
restore it to 25th?

o thx for looking/advice and yes i cant get onto the panel to fix it so what your saying would normaly fix it but it worse than that Sad
thank you.
fingers crossed

@=SoE=_+COOL_DUDE+ wrote:
You are not allowed to administer this forum

it says im an admin but wont allow me to go on or see the admni panel but i can alway s use the ultilities but i want an answer from my question abotu it Wink

I see your problem , do you have another PC, try using google chrome or somethign else maybe firefox can adapt to your current designs.

chrome dont work and im using firefox now.

@=SoE=_+COOL_DUDE+ wrote:utilities doesn't work ouou

look at this mess.. how are we supposed to determine what his problem is and how to fix it with all this flip flopping.

he said he was in utilities and restored things.
then he said he can get in the admin panel but wants to know the other question?

what other question.

no he cant get in to utilities and it says he dont have permissions to administrate the forum.

well if he is the founder then he can get into utilities and will have permissions.

And now utilities dont work?

so something is not adding up.

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on September 29th 2010, 5:36 pm

omg! i said utilities doesn't work not that i cant access it! read again...
i can't access the admin panel but am set as admin.

you obviously dont think im the founder...
if im not the founder how come i can access the utilites and go on thr default account...

Darren1 wen your online just pm me and make an account and ill grant it admin powers (if i can) and we can talk on my site chatbox Wink

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by kirk on September 29th 2010, 8:41 pm

Still dose not make sense that you can log into utilities,but utilities dont work and you cant get into your admin panel.

Is the forum in your profile the forum you are having trouble with?

if so try logging in through here.

http://clansoe.site-forums.com/login.forum?redirect=admin/index.forum

Now if that comes up and says you do not have permissions to administrate this forum.. then it means you are not in there as the founder or a admin.
so if you are indeed the founder and it's saying that then something is really messed up and only typlo will be able to help with this.

but try logging in there with the link i gave you and let us know how you make out. i am hoping you get in from that then all should be good.

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Adam360 on September 29th 2010, 10:08 pm

Although Darren1 is a trusted member and i will vouch for him,
You need to be careful with your password,

If you can get anybody onto the admin panel, have them resync your forum...
This SHOULD fix your problem

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by kirk on September 29th 2010, 10:23 pm

Well if it's doing what he is saying it's doing it wont matter Darren would not be able to get in there either. So there must be some realy strange tech thing that happened because you can take yourself out as the founder/admin. it's not possible you can not delete yourself/founder from the admin group. and no other admin can could take the founder out of admin group either.

And if he is getting the message that says (you do not have permissions to administrate this forum) then it means he is not in the admin group or in his case even the forunder.

So thats why it's not makeing any sense to me. if this is what is happening and he is the forunder then this is something a tech or typlo will have to to look into and fix.
the only time i ever recall seeeing the message saying he dont have permissions to administrate coming up is when someone is not an admin in the admin group.

unless he changed the password and cant send him self a new one.
but that should not matter either because he can still log into utilities with the original email and pass the forum was created with.. or he can change his pass in there as well.

So we will have to wait and see if he can get in from here.
http://clansoe.site-forums.com/login.forum?redirect=admin/index.forum

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on September 29th 2010, 11:13 pm

http://clansoe.site-forums.com/groupcp.forum?g=1

its a tech prob im 100% sure of it now as kirk says

im =SoE=_+COOL_DUDE+ and SoeAdmin and have the password for them both and can login to both and as kirk is saying it makes no sense to me either but that is what is happening.

o and what does resync do?

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Adam360 on September 29th 2010, 11:43 pm

It updates your forum,

Kinda like when somebody adds something to a forum, but you don't see it until you refresh your page.

It'll just "refresh" your forum...

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Darren1 on September 29th 2010, 11:52 pm

Adam, a resynch simply re-synches the the forum the the DB, it doesn't update it Wink

SOE, I'd need to access the founding account to confirm that this is a serious technical issue, as seeming that you cannot access the admin panel, creating a new account would be pointless because it cannot be made an admin.

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Adam360 on September 30th 2010, 12:00 am

I don't mean update as in add something new, i just mean refresh, which it does do...

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Darren1 on September 30th 2010, 12:04 am

Do you mean refresh as in connect to the DB, as in ensure all links to the DB, folder, routes ect are still correct, all options are up to date ect?

That is nothing like a "refresh" Wink

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Adam360 on September 30th 2010, 1:09 am

I know its not a refresh, i was just trying to think of something to compare it to,

anyway, does it matter? i think its worth a try tbh...

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Ninten* on September 30th 2010, 11:44 pm

Hmmm....

I have a site hosted by Webs and it's possible to use only HTML. I'm pretty sure Forum Motion is like that too. You might've accidentely put the administration to where you can only use CSS. If this is the case, I don't know what to do. I think that you'll need an admin's help sith this situation.

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Darren1 on October 1st 2010, 12:15 am

@Ninten* wrote:Hmmm....

I have a site hosted by Webs and it's possible to use only HTML. I'm pretty sure Forum Motion is like that too. You might've accidentely put the administration to where you can only use CSS. If this is the case, I don't know what to do. I think that you'll need an admin's help sith this situation.

There's nothing that can be done until someone has attempted to access the admin panel who is independent of the forum; from there, it's the techies Wink

ForuMotion is by far more flexible than Webs Wink

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by aowlthd on October 1st 2010, 12:39 am

I believe I understand SoE's problem. I am having the same problem on our forum. I tried posting here about it : http://help.forumotion.com/connection-problems-f42/only-topic-login-problem-t74956.htm

I had issues just logging into the forum, but for whatever reason, that works now. But I am still having problems accessing the ACP. I believe it is a redirect issue. When I try to access the admin control panel, it asks me to log in. I log in as usual, and it directs me back to the log in saying ' re-authenticate your user ID or something like that. I try again, and it just keeps doing it. Now, I have gotten in a few times recently, (this has been going on for months), and as an example I click the tab for "modules". It may or may not take me there, but in either case, I am eventually booted back to the log in page.

Pretty frustrating as I am the founder too and can not manage/change/update the forum without access to the ACP.

I've tried EVERY browser there is, and that doesn't matter...there is no change.

Our forum is here: http://aowcod.forumotion.net/portal.htm

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on October 4th 2010, 4:52 pm

could a staff member pls help

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Sanket on October 4th 2010, 4:55 pm

So what is it that you are facing, you are still not able to login as a admin? But, you are a member right?

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by kirk on October 4th 2010, 5:00 pm

i am going to have to send this thread to typlo to look in to and see if he can fix the problem or if he will have to get a tech to check it out. other then what has already sugested if none of that is allowing you into the acp then he will have to pass this on to a tech or try to fix the problem him self.

so i will send the thread link to him and ask him to check it out.

info added
@Sanket wrote:So what is it that you are facing, you are still not able to login as a admin? But, you are a member right?
yeah sanket he is saying he is the founder and no matter what he dose it keeps telling him he dose not have permissions to administrate the forum or able to get into the acp.
so if he is the founder and can not get in to the acp after all we have suggested and provided then only typlo or a tech will be able to resolve this.


Last edited by kirk on October 4th 2010, 5:27 pm; edited 1 time in total

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Sanket on October 4th 2010, 5:25 pm


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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by =SoE=_+COOL_DUDE+ on October 4th 2010, 9:34 pm


but i haven't lost my password Wink
and kirk is 100% right about whats happening to me unfortunatly Sad

-----------------------------EDIT-----------------------------------

sent Wink
http://help.forumotion.com/administration-panel-credits-and-domain-names-problems-f44/password-update-t79101.htm#510723

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Solved Re: big problem :( ---Can't Get On Admin Panel And Set As Admin---

Post by Darren1 on October 4th 2010, 10:24 pm

I've had an idea, Ill need to test it first because I don't want to give you the wrong info => It's to do with the IP configuration.

Would it be possible that you would give me an account that can access the admin panel just for the purpose of this test?

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