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Member cant send pms

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Member cant send pms

Post by Dazie on September 12th 2010, 9:20 pm

Hi I am not sure if this is the right place but here goes anyway Smile
we have a member on our forum who cannot send pms or receive them from members but they can send and receive from and to admin. They have had no problems previously this has happened all of a sudden today.

I cannot see anything on their profile as to why this is happening can anyone help with this?


thanks in advance

Dazie
Forumember

Posts : 28
Reputation : 0
Language : English

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Re: Member cant send pms

Post by Guest on September 12th 2010, 10:20 pm

I have this problem today , on my forum , but now is solved for me ... I think this is a bug ... Confused

Guest
Guest


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Re: Member cant send pms

Post by Dazie on September 13th 2010, 7:53 pm

We are still having the same problems today and members are becoming worried any ideas on what I can do? Thanks

Dazie
Forumember

Posts : 28
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Language : English

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Re: Member cant send pms

Post by Adam360 on September 13th 2010, 8:23 pm

Double check the following

ACP > General > Private messages > minimum posts before sending private message = 0

Adam360
Forumember

Male Posts : 866
Reputation : 11
Language : English
Location : England

http://GameBase.betaboard.net

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Re: Member cant send pms

Post by Dazie on September 15th 2010, 5:42 pm

It hasn't made any difference. Admin can pm and see her contact info but no one else can.

Dazie
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Language : English

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Re: Member cant send pms

Post by Guest on September 15th 2010, 5:55 pm

Tell her/him to go to Profile - Preferences - Allow members to send me private messages : Yes. Smile

Guest
Guest


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