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Founder password issue NOT solved

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Solved Founder password issue NOT solved

Post by dawn-berlitz on October 6th 2010, 3:00 am

I already been to the one page about getting the founder password reset and tried 2 of the listed staff and still no response from either I tried to access the tools using the old owner email and password and it is being denied i seen today that the password can be changed via the tools (utilities) I am upset that nothing has been done and I am not able to reach the original owner becuase she has some serious family illnesses she is taking care of I need access to the forum that i own now she didnt have the time to keep up the forum so she left me with the forum and her as a normal user my account on the forum i will not state rightnow till I am asked by staff i am starting to believe the forum gotten hacked by a few thugs cause i should of been able to reset my password
I am disappointed Forumotion support this is like not as good support that I had on a previous provider


Last edited by dawn-berlitz on October 7th 2010, 2:51 am; edited 1 time in total

dawn-berlitz
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Solved Re: Founder password issue NOT solved

Post by MrMario on October 6th 2010, 5:45 am

You just contact me and I see your PM. I am not here every single hour doing password reset. I've been busy doing other stuff that require attention to make users happy. I'll get to your PM when I have the chance. Please don't create these kinds of topics when this is all done in PM. If you don't get a reply from a staff member in 24 hours contact them again.

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Solved Re: Founder password issue NOT solved

Post by dawn-berlitz on October 7th 2010, 2:48 am

i do apologize for the snapping it is just the first moderator that i contacted never had gotten back to me but this is now solved now I have to wait for my friend when she gets on to get the new password so i can access the forum tools and turn the site over to me
since this is solved I will lock my thread if i can

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Solved Re: Founder password issue NOT solved

Post by Sanket on October 7th 2010, 6:41 am

Since this thread is marked solved, I will lock this thread.


Sanket Smile


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