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Chatbox problems are showing up again and getting worse

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Chatbox problems are showing up again and getting worse

Post by melodiccolor on November 15th 2010, 10:08 pm

We're experiencing serious chatpost lags, posts not showing up at all until someone refreshes a page, occasional script error messages, and it seems to worsen the longer a chat continues. On sat night for example, I had to refresh the page after each post to see any of it. Cleaning browsers, closing and reopening pages, all the normal things to try didn't help. Yesterday, it was a bit better for me, but hit everyone else in chat.

For the last week to two weeks, this has been hitting more of our members and getting steadily worse.

This happened once before years ago and we were ultimately forced to abandon the chatbox as unusable as things continued to steadily deteriorate and we waited over a year and a half for it to be usable again. I really hope this time it is more promptly and readily repaired.

Is anyone else having this problem?

Chats have become the heart of our board.

melodiccolor
Forumember

Posts : 273
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Language : english

http://The HSP Dimension http://funhsps.niceboard.org/

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Re: Chatbox problems are showing up again and getting worse

Post by McStormify on November 15th 2010, 10:56 pm

This happened with Gangstar's forum too. I think it's an FM bug...

McStormify
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Re: Chatbox problems are showing up again and getting worse

Post by kirk on November 16th 2010, 7:19 am

i have not been haveing any problems.
But Have had small similar issues time to time in the past.

If you can provide screen shots of what is .. or the link to your forum.

You can also try turning it off/uninstalling it for a while, may be move to the bottom of the page back back to the top again.

Other then that we will need to see some screens on what's happening and most likely have to go to your forums t see hands on then request a tech if we can not resolve the problem here.

Have you tried restring your forum to a previews date befor this stated happening?

Also what forum versions are you useing and where do you have your chat located,
I can try to give you a code to add to your forum instead, but still not sure yet?

kirk
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Re: Chatbox problems are showing up again and getting worse

Post by melodiccolor on November 17th 2010, 1:50 am

Not sure a screen shot of an ongoing chat will help, as the only way to see the problem is to experience it. But here is the link to my board: http://funhsps.niceboard.org/forum.htm

This problem started gradually and slowly worsened, we'd have to go back at least a month to rid of it; to much ongoing threads and posting would be lost.

We are using Phpbb3.

We will try uninstalling and reinstalling as you suggest, but I am not the techie of our admin team, so it will have to wait until he returns.

Our chatbox is located on the top of our main index page of our board.

Thanks for all the help, this issue is quite important to us. sunny

melodiccolor
Forumember

Posts : 273
Reputation : 1
Language : english

http://The HSP Dimension http://funhsps.niceboard.org/

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Re: Chatbox problems are showing up again and getting worse

Post by melodiccolor on November 20th 2010, 12:09 am

I am still awaiting the return of the admin who knows about this part of the board. I will post if it works or not, once we try the things you suggested.

The problem is consistant now for everyone in chat.

melodiccolor
Forumember

Posts : 273
Reputation : 1
Language : english

http://The HSP Dimension http://funhsps.niceboard.org/

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