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Cant log on admin account

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Cant log on admin account

Post by Doberman1272 on December 17th 2010, 8:58 am

My password stopped working and I cannot log back my founder account.

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Re: Cant log on admin account

Post by Matthew Stacy on December 17th 2010, 9:06 am

Did you give your account information out to anybody?

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Re: Cant log on admin account

Post by Doberman1272 on December 17th 2010, 9:08 am

No I didnt and dont know why it isnt working.

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Re: Cant log on admin account

Post by Matthew Stacy on December 17th 2010, 9:09 am

Are you the only admin? Or is there another?

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Re: Cant log on admin account

Post by Doberman1272 on December 17th 2010, 9:10 am

I am the only admin. I made another admin account that I am the only one that has access to it.

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Re: Cant log on admin account

Post by Matthew Stacy on December 17th 2010, 9:12 am

Sine you have two admin accounts, just log in one and go to your administration panal, and change your password to your desired password.

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Re: Cant log on admin account

Post by Doberman1272 on December 17th 2010, 9:13 am

It wont let me change my founder account password from the other admin account.

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Re: Cant log on admin account

Post by Nomee on December 17th 2010, 9:15 am

You can recover your password too by using recovery tool

Check this out
http://help.forumotion.com/rules-important-points-f10/for-founders-who-lost-their-passwords-t42285.htm

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Re: Cant log on admin account

Post by Matthew Stacy on December 17th 2010, 9:16 am

@Nomee wrote:You can recover your password too by using recovery tool

Check this out
http://help.forumotion.com/rules-important-points-f10/for-founders-who-lost-their-passwords-t42285.htm

Why didn't I think of that?

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Re: Cant log on admin account

Post by Doberman1272 on December 17th 2010, 9:18 am

I tried and it says I am putting in the wrong infomation and I know im not.

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Re: Cant log on admin account

Post by Nomee on December 17th 2010, 11:57 am

Doberman1272 wrote:
I tried and it says I am putting in the wrong infomation and I know im not.


You have to enter that user name & password which you entered at the time of your forum making.
If you could change your first admin password than you have to entered your first password ( First Password of your founder user name ).

I em not 100% sure but i think you have to entered that password which you used at the time of your forum making.

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Re: Cant log on admin account

Post by MrMario on December 17th 2010, 6:43 pm

Try the link to reset the password and contact me with the information required. I'm going to lock this topic due to this being handled in PM.

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